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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,231 reviews

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

online renewal was very conveinient

Trusted Customer

Feefo Verified

9 years ago

Bad customer service over the phone

I am a first time driver and got a quote from yourselves over the phone. I rang back a few days later when I decided was going to go with axa for my car insurance. The policy was put in place....

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Natalie.

Thanks for taking the time to leave feedback, I was sorry to hear that you had difficulty in initially setting up your policy and I hope our call earlier today reassured you that was an error.

Thank you for highlighting this issue as this will help us to improve our service for future customers.

Kind regards

Brendan

Trusted Customer

Feefo Verified

enniskillen

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

no hassle, renewal fast aand simple!

easy and convenient

Trusted Customer

Feefo Verified

Northern Ireland

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Nothing was a problem for the staff as they were very helpful in every way explained the policy to every detail.im now a happy customer off AxA 👌

Trusted Customer

Feefo Verified

Carrickfergus

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Axa customer service

Service is good. Advisor was pleasant and very knowledgeable

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great service

Trusted Customer

Feefo Verified

Derry

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Helpful and pleasant

Got a great deal, very helpful very pleasant to deal with and was. Within 15 mind I had my information, deal and payment sorted, he been with AXA for a good few years now and always get the best deal...

Trusted Customer

Feefo Verified

9 years ago

Very good service, reasonable prices, very helpful

Very helpful staff, answered all questions and explained the policy. Was able to renew insurance very easily. Good price.

Trusted Customer

Feefo Verified

9 years ago

Poor service

I contacted axa to change my vehicle and asked them to send a copy through to my local branch so I could collect it. When I went to change my car that evening I found that they had printed wrong...

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Michelle

I was sorry to hear of the service issues you had when making the change to your vehicle, my colleague Hannah has attempted to contact you by telephone to discuss this matter further but has been unsuccessful. We have sent you an email providing Hannah’s contact details to discuss further.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

9 years ago