How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance - Northern Ireland Reviews

http://www.axani.co.uk/

EXCEPTIONAL

Service

4.7

1,454

234

1,780

ratings over the past year

Displaying all 31,164 reviews

Trusted Customer

Feefo Verified

9 years ago

always easy to deal with and the girls are always pleasant and helpfull, an...

always easy to deal with and the girls are always pleasant and helpfull, and the prices are competitive

Trusted Customer

Feefo Verified

Omagh area

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

quick informative service

Pleasant voice at end of the phone very important

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Emma,

It's great to hear you value our service so highly.

Thanks for the feedback.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

9 years ago

I was able to pay online, although documentation did not tell me I could. ...

I was able to pay online, although documentation did not tell me I could. I was disappointed that when I telephoned initially to pay the agent couldn't process it as he only did motor insurance. Axa...

Trusted Customer

Feefo Verified

Bangor Co Down

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Axa the only one for me

Always a pleasure to speak with any member of staff

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Annaliese,

Thanks for the great feedback, thanks for your business and your on-going loyalty to AXA.

Kind Regards

Brendan

Trusted Customer

Feefo Verified

Newtownards

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

I want my two years no claims

I was told by a member of staff that I would have two years no claims on my renewal but now another member of staff said one year so your company is taking almost 3 years no claims off me because I...

Trusted Customer

Feefo Verified

9 years ago

Excellent Staff experimented!

Staff support superb. Courteous, helpful, knowledgeable and friendly. Good. Still thought a little expensive, thus 4 stars

Trusted Customer

Feefo Verified

9 years ago

Dont value existing customers

Offered higher rate than final price. Were able to drop £50 when challenged. Don't value existing customers.

Trusted Customer

Feefo Verified

Strabane

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

AXA all the way

Great service as usual and great staff always very happy to help

Trusted Customer

Feefo Verified

Newry

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great

Great service and very helpful staff

Trusted Customer

Feefo Verified

9 years ago

Doskonale service by AXA Direct Northern Ireland

Nice service

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo