100% with the staff in the coleraine office, been with AXA for a long time now and if there keep their insurance at the right price l have no need to look elsewhere
Had two policies with axa one for car one for my pick up they refused to allow me to use my no claims for my pick up because it was on the car even though it was earned with them they then tried to...
Good morning,
Thank you for your feedback.
We are very sorry to hear about the level of service received. I have reviewed your policy today and can see that we have issued you your renewal notice 29 days ago and we also issued 2 reminders to you 23 days ago and 15 days ago. It states in these letter should you wish to discuss the premium then to contact us directly and we can assist with this and should we not hear from you the policy would be renewed automatically. Should you wish to speak to us regarding your policy premium then we would advise to contact us via phone, branch or email.
We would like to thank you for your continued loyalty to AXA and we look forward to being of service to you in the future.
Kind regards
Aodhán
Feefo Coordinator
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