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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Simply professional extremely helpful and the nice thing about it is you ge...

Simply professional extremely helpful and the nice thing about it is you get talking to a human being I queried the price explaining that I felt it was too expensive and the lovely girl came back...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Ian,

Thank you for taking the time to leave such positive feedback. I am very pleased to hear that you found the customer service and product knowledge so helpful. At AXA we do ensure that we offer the best possible prices whilst ensuring we still provide the best level of cover for your needs.

Thank you for your loyalty to AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Once again premiums have risen £100 pounds in 1 year with full no claims an...

Once again premiums have risen £100 pounds in 1 year with full no claims and with axa over 10 years .Only by contacting local office by phone and negotiating a reduction was the premium an...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for your comment　

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.

At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,

Trusted Customer

Feefo Verified

9 years ago

Very nice and friendly staff, who were very informed and able to answer all...

Very nice and friendly staff, who were very informed and able to answer all my questions.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to provide your feedback. I am pleased that you found our service nice and friendly and that the staff knowledgeable when asking any questions.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Great

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

The lady whom I arranged the renewal with was exceptionally effic...

The lady whom I arranged the renewal with was exceptionally efficient but moreover she was exceptionally pleasant. Sometimes when you speak with a stranger on similar matters ...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Mr Brown,

Thank you for taking the time to provide such positive feedback. This is exactly the type of feedback we love to hear.

I am so happy to hear you found the service so pleasant and efficient.

Thank you for your loyalty to AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

All first class

Dealt with in a professional manner, quick and easy experience in branch at Main Street Bangor

Trusted Customer

Feefo Verified

ballymena

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good service by AXA Direct Northern Ireland

Hi well so for so good!

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Cecil,

Thank you for taking the time to leave your feedback.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Worth considering getting a quote, especially if you are an older driver.

A good deal, substantially less for the same cover quoted by a company to which I have loyal for many years. Staff both on phone and in Branch courteous and helpful.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback. I am pleased to hear you found the staff both courteous and helpful.

Thank you for choosing to insure your car with AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Brilliant!!

very good customer service, Beat my original quote from my old insurance company by almost £600! Very easy to get in contact with. made changing insurers very easy as they got prove if no claims from...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Janine,

Thank you taking the time to leave your feedback. I am pleased to hear you found the customer service very good and found AXA so easy to contact.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Easy to renew - open driving policy suits family needs.

Early notice of impending renewal date with follow up email reminders. The open driving policy suits my family requirements. Staff in office at abbeycentre were very helpful with queries.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback. I am pleased to hear your found the process of renewing with AXA so easy and the service in the local Abbey Centre Branch very helpful.

Kind Regards

Stacie

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