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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

9 years ago

Very friendly staff. Phone answered fairly promptly. Understood my needs.

Very good

Trusted Customer

Feefo Verified

Newtownards

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Axa first choice

When into local shop.10mins later car insured for another year. Alough could have got it bit cheaper online its.worth the little extra to have personal touch

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Cullen,

Thank you for taking the time to provide your feedback. I am pleased you found the local service easy and efficient.

Thank you for your loyalty to AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Excellent service by AXA Direct Northern Ireland

Very helpful ,easy to deal with

Trusted Customer

Feefo Verified

9 years ago

Good service by AXA Direct Northern Ireland

The person on the phone w,as very helpful.

Trusted Customer

Feefo Verified

9 years ago

Great service

Polite service, clear questions, documents arrived and were easy to understand, in particular the schedule.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to provide your feedback. I am pleased to hear your found the service polite and our documentation clear and easy to understand.

Thank you for your loyalty to AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good service by AXA Direct Northern Ireland

staff were very friendly and helpful and got sorted really quickly

Trusted Customer

Feefo Verified

9 years ago

THE AGENT I WAS CONTACTED WAS VERY HELPFUL AND EVERYTHING WAS STRAIGHT FORW...

THE AGENT I WAS CONTACTED WAS VERY HELPFUL AND EVERYTHING WAS STRAIGHT FORWARD

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to provide your feedback. I am pleased you found the service you received very helpful and the process straightforward.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

The call was good, the fact I had to make the call was not.

The operator who handled the call was professional, courteous and efficient. My main grievance is the website that didn't allow me to make the change I wished without having to wait in a queue and...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to provide your feedback. I am pleased to hear that you found the staff member professional, courteous and efficient. The change that you required is currently being looked into and it is something that we will soon be able to offer you the opportunity to do online.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Received renewal quote and was happy to continue with my car insurance rene...

Received renewal quote and was happy to continue with my car insurance renewal.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent Customer Service

Very helpful and thorough

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