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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,232 reviews

Trusted Customer

Feefo Verified

9 years ago

I received an email to get 15% of my insurance if I paid for my insurance online. I did this through the email I received from AXA but I was charged the FULL amount no discount of 15% this is an...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am sorry to hear you had a bad experience. I can see that you have been speaking to a member of staff who have been able to arrange this for you.

We value your loyalty to AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Helpful and Friendly Provider

I have found AXA incredibly friendly and helpful any time I have ever contacted them about my car insurance. Compared other insurance providers, they have consistently given my a competitive price...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave you comment.

It is great to hear such positive feedback. We value your loyalty to AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

very nice staff quick and to the point over the phone. had to call into the office and staff where great also.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

It is great to hear you found the staff nice and helpful both over the phone and in the local branch.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

it was very quick, thank you

Trusted Customer

Feefo Verified

Londonderry

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Fast,efficient and friendly.

Fast,friendly and efficient.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Well pleased with this company so far.

Very polite friendly and helpful telephone staff transfer from another provider was seemless.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello William,

Thank you for taking the time to leave your comment.

I am pleased to hear you found the service polite and we were able to transfer your policy seamless for you.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

1st Glass service at Newtownabbey

As usual, I had 1st class service from the office in Newtownabbey. The girls could not be more helpful and I look forward to visiting again to change my house insurance to Axa as well as car...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Wanda,

Thank you for taking the time to leave your feedback.

It is great to hear you value the local service from the Newtownabbey Branch.

I am pleased we have been able to arrange a great deal for you on both car and home insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent

Trusted Customer

Feefo Verified

9 years ago

They know their stuff. Plain talking and no marketing ********!

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Best service in Northern Ireland.

I have used AXA two years consecutively and wouldn't hesitate to recommend them to family and friends. They handled a claim for me last year with exceptional customer service and made the process as...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Jill,

Thank you for taking the time to leave your comment.

It is great to hear we were able to help you at a difficult time and make its a simple process for you.

We value your loyalty to AXA and look forward to providing you with great customer service for years to come.

Kind Regards

Stacie