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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

The person I dealt with was very helpful and could offer me a quotation which was less than my previous insurance company

Trusted Customer

Feefo Verified

9 years ago

Was very good customer service and very good price and getting discount when house insurance up very good service

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback. I am pleased to hear you found the service very good and we were able to get you a good deal on both your car and home insurance.

We value your loyalty to Axa Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Have had a few accidents and your speed in getting everything sorted and me back on the road again has been brilliant

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service following the accident brilliant and that everything was sorted out efficiently.

We value your loyalty to AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

AXA Always taking more

Same policy, same size of engine with no Claims of 18 years and no accidents and price goes up. Last policy I will have with AXA.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello William

Thank you for your comment

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.

At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Best around

I found all the staff to be extremely helpful and friendly and go out of their way to help you

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Gillian,

Thank you for taking the time to leave your feedback.

It is great to hear you found the service you received friendly and helpful.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

I had an hospital appointment and forgotten to insurance both cars which were a day between policies. The Manager in Ballymena was very good and sorted me out with two new policies.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Ivan,

Thank you for taking the time to provide your feedback. I am glad to hear you where able to get your insurance sorted and that the Manager in the local branch was able to do this for you.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Just don't understand as a loyal customer I had to ring to get the best price

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Jamie

Thank you for your feedback.

We appreciate your call in relation to your renewal, as everyone has busy schedules we encourage customer's to call us to ensure we have the most up to date information to offer you the best price for your insurance needs.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Quite good value

Very reasonable insurance quote but quote on the website is misleading as it does not include business use and all the extras put the premium up

Trusted Customer

Feefo Verified

9 years ago

Easy to reinsure my car

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