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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,858 reviews

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Easy to contact and deal with

I like to be able to actually talk to a person, both of whom I found friendly and proficient.

Trusted Customer

Feefo Verified

9 years ago

very helpful staff everything explained clearly

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent service

Customer service is excellent. And you get to speak to a person quickly and not a machine. Staff very friendly and helpful

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Maura

Thank you for taking the time to leave your feedback. It is great to hear you value the local service and you found the service friendly and helpful.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

prompt polite efficient

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Aiofe at Abbeycentre branch was extŕmely helpful and pleasant

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Margaret,

Thank you for taking the time to leave your feedback. It is great to hear you found the service from Aoife extremely helpful and pleasant.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Great service with a fantastic price compared to broker price!

Fantastic price saving me hundreds on brokers quotes. Great customer service, phoned me up while doing application online & asked if I needed help. Great.

Trusted Customer

Feefo Verified

9 years ago

CANT UNDERSTAND WHY MY INSURANCE HAS INCREASED BY £80.00 ,NO CLAIMS DRIVING 28 YEars over 55 ?

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your comment.

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards.

At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,

Stacie

Trusted Customer

Feefo Verified

9 years ago

Friendly staff

Had a claim handled well and always friendly staff. Thank you!

Trusted Customer

Feefo Verified

9 years ago

Great help with quote. Excellent customer service, I was able to get loyalty discount

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback. I am pleased to hear you found the service excellent and we were able to get you a great deal.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Brilliant!

Fantastic Customer Service and a very pleasing Premuim!

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback. It is great to hear you found the service fantastic and we were able to get you a great deal on your insurance.

Kind Regards

Stacie

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