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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,264 reviews

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

they were very helpful and there was no problem renewing my insurance and I would recommend them to people

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Edmund,

Thank you for taking the time to leave your comment.

I am pleased to hear we were able to get you a great deal and the staff were helpful.

We value your loyalty to AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Charging more on the second year? For no reason

Maybe dont charge people more the second year they are with you for no reason whatsoever. Other than that its grand

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.

At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

Belfast

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good value for money..

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello David,

Thank you for taking the time to leave your feedback.

It is great to hear we were able to get you a great deal for your insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

rapid and accurate response,and yes for future interaction

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Brian

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service rapid and accurate. We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good news and bad news!

I spoke with a very polite gentleman who opened our conversation by enquiring after my wife's health. This was most generous of spirit and genuinely appreciated. On the negative side I was a little...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Desmond,

Thank you for taking the time to leave your feedback. I am pleased to hear you found the service you received very polite and personal to your circumstances.

I am sorry to hear of the issue you experienced in relation to your claim. I hope this has now been updated for you and the claim has been settled.

We value your loyalty to AXA Insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent, comprehensive, competent. Thank you very much.

Excellent

Trusted Customer

Feefo Verified

9 years ago

Excellent

Pleasant staff who knew exactly what was needed and took the time to listen.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

It is great to hear that we were able to get your queries dealt with.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

as above

Hassle free and quick turn around service. Many thanks.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Emmanuel,

Thank you for your positive comments, I am pleased to hear that you had a hassle free experience and we were able to deal with your query.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

quick and easy to work with. very helpful with all things. will use again

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good service

Good service and very helpful staff Very pleased

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Elizabeth,

Thank you for taking the time to leave your feedback.

It is great to hear that you found the service goo and that the staff was very helpful.

Kind Regards

Stacie

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