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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,294 reviews

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Motor insurance deal

Simple online experience, with a good premium rate. Saved more than £120.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Tom,

Thank you for taking the time to leave your feedback.

It is great to hear you found the on line experience good and we were able to get you a great deal.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Reasonable price wise and brilliant customer service will definitely recommend to other friends and family.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your comment.

I am pleased to hear you received brilliant customer service and we were able to get you a great deal.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Fantastic, quick service will recommend

Excellent service. Very informative sales consultant. Will recommend to friends and family

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Hello Sian

Thank you for taking the time to leave your feedback. I am pleased to hear that you found the service excellent and the sale staff very informative.

We value your loyalty to AXA Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Treat loyal customers better.

Martin Lowe

AXA Insurance - Northern Ireland

9 years ago

Hello Suzanne

Thank you for your feedback.

I tried to contact you today, but was unable to reach you, so I've sent you an e-mail.

Martin

Trusted Customer

Feefo Verified

9 years ago

Cheap insurance. Only 4 stars because premium has risen this year and I would recommend!

Trusted Customer

Feefo Verified

9 years ago

Quek and good service and l will recomend to my friends.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service quick and we value any recommendation you may give.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Friendly and very helpful staff very keen to give value for money

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service friendly and helpful and we where able to get you a great deal for your cover.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Happy to renew.

Telephone access was good but it would be better if you could speak to the same person when you ring again. I received a letter saying my policy was still due payment after it had been renewed. I do...

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am sorry that you were unable to speak to the same person when you called. I hope you found the service from the other agents to the same standard.

I would also like to apologise for the letter in which you doubted the payment, there appears to have been an over lap in the letters that was sent following the renewal.

Just to confirm your policy has been renewed and cover applies for you.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

9 years ago

Streamline process was good

Online process easy to use. Phone contact quick andbaccessible.

Trusted Customer

Feefo Verified

9 years ago

Recommand AXA.

Auto insurance served me well on battery getting flat. Suggest to bring down the insurance premium rates.

Stacie Mc

AXA Insurance - Northern Ireland

9 years ago

Thank you for taking the time to leave your feedback.

I am sorry to hear of the trouble you had with the battery in your car but I am pleased that the cover for Car and Key Rescue was of benefit.

Kind Regards

Stacie

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