How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

the guy was very helpful and explained everything

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Alison

Thank you for taking the time to leave your feedback.

It is great to hear you found the service helpful and everything was well explained.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

Derry

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Value for money and great customer service from local office

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Laurence,

Thank you for taking the time to leave your feedback.

It is great to hear you value the local service and we were able to get you a great deal for your insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very good experience

They where very helpful in the phone and gave me a great deal for my insurance! Will defiantly be staying with Axa for a long time.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Caitlin,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service helpful and we were able to get you a great deal for your insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Really competitive great customer service

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear you found the service great and we were able to get you a great deal.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Not impressed

When I first joined axa car insurance over the phone I wasn't told I need to provide any additional information, this was not detailed on my axa online account OR my letter welcoming me to the...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

I have tried to call you to discuss and I have sent information directly to your own email.

We value your custom and look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Easy to use, great price thank you

Trusted Customer

Feefo Verified

Newry

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great Customer Service....competitive pricing

The customer service I received was excellent and the price was very competitive especially when you assess what the policy offers!

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Rony,

Thank you for taking the time to leave your feedback.

It is great to hear you found the service excellent and the price and cover competitive for what you need.

We value your loyalty to Axa Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Highly recommend AXA NI. We have had no problems with them at all even when renewing our insurance they was honest and gave me the best price.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear you found the renewal process simple and we were able to get you a better deal for your insurance

We value your loyalty to Axa Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Friendly staff helpful and save me a bundle yes I would recommend them highly

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear you found the staff friendly and helpful and we were able to get you a good deal.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Recomend

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo