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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

8 years ago

Aha are great.

I will definitely use Axa again. The representative I dealt with was very helpful and knowledgeable. I am completely satisfied with the service.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the member of staff helpful and knowledgeable.

We look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

You ****

Customer services and misleading quotes!

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Ryan,

Thank you for taking the time to leave your feedback.

Following our conversation, I would like to apologise for any inconvenience caused and I hope the issue has now been resolved.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

excellent personalised service

Both members of staff in the Ballyhackamore office were excellent. They were helpful and pleasant and went out of their way to give an excellent personalised service

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello David

Thank you for taking the time to leave your feedback.

It is great to hear such positive feedback, I am pleased to hear you found the members of staff helpful and pleasant and we were able to get your insurance query.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Pretty good. Difficulty in getting through on phone.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Anthony,

Thank you for taking the time to leave your feedback.

I am sorry to hear about the delay when trying to call us, we may have been experiencing high call volumes at the time you called.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Happy customer.

Excellent / efficient customer service. I prefer to call into office, rather than renew online.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Carole,

Thank you for taking the time to leave your feedback.

It is great to hear you found the service excellent and you value the local branch service.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

very pleasant to talk to

Trusted Customer

Feefo Verified

8 years ago

Very good service!

Trusted Customer

Feefo Verified

8 years ago

AXA are so easy to work with....

AXA are so easy to work with, helpful, and they provided me with an excellent quote that ended up with me purchasing the policy. I am a young driver and AXA's quotes beat all previous quotes that I...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear you feel that staff are so helpful and we were able to get you a great deal.

We look forward to providing you great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Portadown office staff very helpful in sorting out car insurance. Polite and pleasant to deal with.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Brian

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the staff in the local office helpful and polite and we were able to get your insurance needs sorted.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Would recommend

Very friendly and helpful staff

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