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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,859 reviews

Trusted Customer

Feefo Verified

8 years ago

Easy as if you do your own research

Procedure so easy as just renewed from last year.

Trusted Customer

Feefo Verified

Banbridge

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

An excellent Insurancs transaction

I was dealt with in a very helpful and professional manner . All my requests for information were expertly answered and my business was concluded in a very timely manner

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Dennis,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service helpful and professional.

We value your loyalty to Axa Direct and look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

Belfast

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Helpful, reliable, courteous

Excellent as always, better quote than anyone else and when I went in store to renew my policy the lady got me another few pounds off which is always nice, Helpful, reliable and courteous as always

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Richard

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service helpful, reliable and courteous.

It is great to hear we got you a better deal also.

We value your loyalty to Axa Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

seems good company but price going up every year

Only down thing is raising the price every year. Seems very crafty. When I've changed to axa my insurance was cheaper then other companies. Once I've changed, the price is going up and up instead...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear you find the service and claims process hassle free and very good.

Unfortunately in relation to the price, insurance rates can change from year to year. There has been increases due to higher claims costs however at Axa we try to ensure we offer the best price for the cover offered to all our customers.

We value your loyalty to Axa Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Really helpful and did their upmost to help me

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

IMPRESSIVE

MY EXPERIENCE HAS BEEN ONE OFF SATISFACTION AND CLARITY VERY IMPRESSIVE

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Extremely satisfied car insurance renewal.

Fast, very helpful and competent staff member. (Belfast Branch) . Actually got me a cheaper car renewal quote after adding my daughter as a named driver.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Graham,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service fast and helpful and I am pleased to hear we were able to get you a better deal for your insurance.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent service, everything explained and a very competitive price.

Trusted Customer

Feefo Verified

8 years ago

Excellent and well trusted service

I renewed my car insurance in your Coleraine office and must say that your adviser (Vicki) was very helpful, professional and answered all my questions with precision and patience.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service helpful and professional and we were able to get you a good deal.

We value your loyalty to Axa Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Been with AXA for years. Always on hand to answer any questions. Love having stores where you can actually go and speak to someone face to face.

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

We value your loyalty to Axa Direct and I am pleased to hear you value the local service and that any questions you have are answered.

Kind Regards

Stacie

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