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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,860 reviews

Trusted Customer

Feefo Verified

8 years ago

Yes

Trusted Customer

Feefo Verified

8 years ago

Excellent, very helpful service

I rang the Axa office to get a quote for 2 cars, it was my intention to record the price and ring other companies to check out who was offering the best price. I give the girl the details and she...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

I am so pleased to hear you found the service from Hannah so helpful and we were able to get you a good deal for both your car policies.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Poor customer service

I logged a fault on 6th september about not being able to log on to myaxi. Guy told me he would call me back within a few days which he never did. I got a letter today 13th september saying my...

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Lisa,

We appreciate the time you have taken to leave your feedback.

I am sorry to hear of your recent problems with our online service.

Thank you for taken my calls the last few days and I am happy that we were able to resolve the issue and you now have access to your myaxa account.

We really do value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

Belfast

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Brilliant sevice

Nice polite staff and quick to resolve any query.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

In think the service was fantastic 😊

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Just found them very helpfull i would use again thanks

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello David

Thank you for taking the time to leave your feedback.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

It was a very quick service and sam reali helped me so thank you sam 😁

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Amanda

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service quick and helpful.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent sales advisor

The sales advisor was a joy to deal with, knowledgeable, professional and you could tell had a real care for me as a customer, first class. And so nice to be able to walk into a local office to talk...

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Peter,

Thank you for taking the time to leave your feedback. I am pleased to hear you found the service a joy and that the advisor was knowledgeable and professional.

We do our best to ensure all our customers are treated with the best customer service.

It is great to hear you value the local branch service and we look forward to providing you with great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

It was easy to get my quote and to renew

Stacie Mc

AXA Insurance - Northern Ireland

8 years ago

Hello Patrick,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service easy and we were able to get your policy renewed.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

brilliant

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