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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 30,886 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Axa review

Renewed my policy with axa this year received a quote online and they talked me through what I was covered for etc I was able to understand everything clearly. I will definitely be keeping with axa...

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Lisa,

thanks very much for leaving your comments we really appreciate it,

Its fantastic to hear that you found the member of staff helpful and everything was well explained to yourself.

I'm delighted that you would recommend AXA and we look forward to your continued custom for years to come.

Kind regards

Sam

Trusted Customer

Feefo Verified

8 years ago

No hassle, everything explained

Trusted Customer

Feefo Verified

8 years ago

Excellent service in enniskillen

Trusted Customer

Feefo Verified

8 years ago

The website was easy to use and included the option to select that I would use the car as transport to and from work, covering areas I would use it and without asking any difficult to answer...

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you very much for leaving feedback,

Its fantastic to hear that you found our online service easy to navigate, also when you received a the follow up call the member of staff was helpful and took the time to explain everything to you.

We are delighted that you chose to insure your car with AXA .

Kind Regards

Sam

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

brilliant company

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great group, first option

Excellent service, never a minutes bother. Straight to the point no messing And great price form renewals Thanks again

Hannah

AXA Insurance - Northern Ireland

8 years ago

Hi Stephen

We appreciate the time you have taken to leave your feedback.

I am pleased to hear you found the service excellent and here at AXA we do our best to ensure that all customer get the best price at renewal.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and we look forward to providing great customer service for years to come.

Kind Regards

Hannah

Axa - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very helpful and efficient.

Would definitely recommend. Hope to renew car insurance with Axa next year.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Online service could be improved.

Your local shop service is really good and have received 5*, but unfortunately I can't say the same for the email service. I tried to renew on line but was unable.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hi Nikki,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service in the local branch efficient and professional. I have tried calling you today to run through our online service Myaxa. If you are still having trouble accessing please give us a call and we will do our very best to help you set up your online account.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

Trusted Customer

Feefo Verified

Strabane northern ireland

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great company

The service was second to none. Very professional and well educated in what they do team, Thanks so much

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello David,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service second to none, the member of staff were professional and well educated.

We look forward to providing great customer service for years to come

Kind Regards

Sam

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very helpful polite and knowledgable

Very helpful polite and knowledgable would certainly recommend axa to anyone great price

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello David,

Thank you for leaving your feedback, we really appreciate it.

I am pleased to hear you found the the member of staff polite, knowledgeable and that you got a great price for your insurance .

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA

.Kind Regards

Sam

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