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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,164 reviews

Trusted Customer

Feefo Verified

8 years ago

Brilliant service

I’ve been a customer from 2003 and have always had good service! They always give me the best value!

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for the feedback.

Its great to hear that you have always had a good service and that we were able to tailor a package to suit your needs.

We really appreciate your continued loyalty and look forward to providing you with great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

would definitely recommend

Always easy to update my details, staff are friendly and approachable and I know what I am getting as they are always very open/ clear to deal with

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Amy!

Thanks for the feedback.

It's great to hear that you have found our member of staff friendly, approachable and that they were open/clear to deal with.

We really appreciate your continued loyalty and look forward to providing great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

very helpful and pleasent

Trusted Customer

Feefo Verified

8 years ago

Renewed my car insurance and was offered abetter deal than my original quote, which was already cheaper than the previous year.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello,

We appreciate your feedback thank you.

Its fantastic to hear that we were able to provide you with a better deal on your car insurance,

At AXA our premiums are based on the information from the previous years and often we can allow discount when updating information.

We are delighted that you have continued to insure your car with AXA.

Kind Regards

Sam

AXA Feefo Team.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent

Very efficient and friendly service . Insurance organised speedily to my satisfaction.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Alice,

Thanks very much for the feedback!

Its fantastic to hear that you found our service friendly, efficient and that we were able to sort you out with insurance speedily.

We look forward to providing great customer service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Too expensive & no effort made to offer any discount. Existing customers are not appreciated.

Aideen

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for your feedback.

I am sorry to hear that you feel this way.

Unfortunately our premium prices are based on the cover that you require.

At AXA we do our best to ensure that all customer get the best price for the level of cover that we provide.

Kind Regards

Aideen

AXA Feefo-Team

Trusted Customer

Feefo Verified

8 years ago

Brilliant

The young man I spoke to in the call centre was very helpful and made it very easy to renew my car insurance.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thanks for the feedback!

Its fantastic to hear that the member of staff was very helpful and made it easy to renew your car insurance.

We appreciate the time you have taken to leave this review.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Changed car insurance to AXA, very competitive price and friendly advisor.

Stacie

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear you found the service very friendly and competitive for your insurance needs.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

good quality service and easy to get in touch with not like other company's

Yes i would buy from them again and would also recommend them to others

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Kevin,

Thank you for taking time to leave your feedback.

We value your loyalty to Axa Direct and look forward to providing great customer care for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Yes would recommend them as service and price were first class.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found our advisors to be helpful and we where able to get you a great deal for your car insurance. At AXA we do our best to ensure that all customer get the best price for the level of cover that we provide.

We are delighted you would recommend AXA to others and we look forward to providing you with excellent customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team