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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,164 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Prompt service and good info not just sales patter

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Kathleen.

Thanks for the feedback!

Its great that you found our service prompt and that we were able to tailor a package to your needs.

We look forward to providing great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Insurance renewal

Yea i wud recomend Axa as i was just in and taken quickly and my insurance sorted quickly

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Jacqueline,

Thanks for the feedback.

It's great to hear that you would recommend AXA and that they were able to sort your insurance out quickly.

We look forward to providing great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent

Excellent service

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Informative and helpful

Trusted Customer

Feefo Verified

8 years ago

Excellent

Trusted Customer

Feefo Verified

Ballymena

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

As easy as 1,2,3

I thought the service was top class and very easy to arrange my insurance without having to get out of my chair.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Richard,

Thanks for the feedback we really appreciate it.

It's great to hear that you found our service top class and that our process for getting insurance was very easy to arrange.

We want to take this opportunity to thank you for choosing AXA for your car insurance. We really appreciate your business.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Helpful, efficient and polite

The advisor that I dealt with on the phone was very helpful in providing me with information regarding my renewal and changing cars. The query was handled very politely and efficiently. The phone...

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello,

We appreciate your feedback.

Its brilliant to hear that the member of staff was polite, efficient and that they were able to provide you with all information that was necessary.

We really appreciate your continued loyalty and look forward to providing great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Excellent company, friendly and helpful staff. Reasonable premiums.

I had my car insurance with AXA and decided to give them my Home Insurance as well so I have all with the same company. I found the staff so friendly and helpful. I would definitely recommend AXA.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thanks for the feedback!

It's fantastic that as well as having your car with AXA you now also have your home insurance with AXA too.

Its also great to hear that you found of member of staff friendly, helpful and that you would recommend AXA.

We look forward to providing great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

excellent, no nonsense service

Simple straightforward customer service. Pleasant and helpful staff and no messing about sorting out the claim.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Good service but all way under cut the price they offer.... why not just give me the lower price at the start.... saving me from thinking of going elsewhere.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi James.

Thank you for the feedback!

At AXA our prices are based on the previous years information and often we can allow discount when we update some of the information.

Its great that you chose to renew your policy with AXA.

Kind Regards

Sam

AXA Feefo Team