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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,231 reviews

Trusted Customer

Feefo Verified

8 years ago

Grateful appreciation.

I'm very impressed with the service I received from all of the staff of Axa who I have dealt with over the last few weeks. From my initial call right through until the final outcome of my claim...

Jaclyn

AXA Insurance - Northern Ireland

8 years ago

Hi,

Thank you for taking the time to complete our survey.

We really appreciate the positive feedback. Thank you for insuring with AXA.

Kind Regards,

Jaclyn

Trusted Customer

Feefo Verified

8 years ago

Great

Excellent service and very helpful staff. Would highly recommend

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thanks for the feedback.

It's great to hear that the service was excellent and that the staff member was very helpful.

We appreciate you would recommend AXA.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Fantastic call center staff

I spoke to an agent who couldn't have been more pleasant and helpful if she tried. Very informative and knowledgeable, a joy to speak to.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Robert,

Thanks for the feedback.

It's great to hear that the member of staff was pleasant, helpful, very informative and knowledgeable.

We look forward to providing great customer service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Great customer service and willing to sort a policy to your individual needs

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Ciaran,

Thanks for the feedback!

It's fantastic to hear that the customer service was great and the member of staff was willing to tailor the policy to your needs.

We look forward to providing great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

A pleasure to deal with

Easy to deal with and explained all of the aspects of the the package taking the time to help with all questions that I had.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Malcolm,

Thanks for the feedback!

It's great to hear that you found AXA easy to deal with and were able to answer all your questions.

We appreciate your feedback.

Kind Regards

Sam

Trusted Customer

Feefo Verified

antrim

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

i have been with axa insurance for 12 years and would recomend them

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Eleanor,

Thanks for the feedback!

It's excellent to hear that you have been with AXA for 12 years and that you would recommend AXA.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Sam

AXA Feefo Team.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Efficent servive

Staff very helpful and I got a discount from the original quote easy to get through to and sorted very quickly

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Perry,

Thanks for the feedback.

It's great to hear that the staff were very helpful and they were able to offer a competitive price for your car insurance.

We look forward to providing great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Great service

Trusted Customer

Feefo Verified

8 years ago

Hassle Free Insurance

Always friendly and helpful staff every time I ring the call centre, hassle free insurance.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thanks for the feedback.

It's great to hear that the members of staff are always friendly and helpful.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Intiutive, concise, dynamic, real time

Intuitive interface, concise, dynamic, real time

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