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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 31,164 reviews

Trusted Customer

Feefo Verified

8 years ago

Very helpful

Yes I have give 5 starts as the service was very quick straight forward & very helpful

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for the feedback!

It's fantastic to hear that you would give the service 5 stars, it was very quick, straightforward and very helpful.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Pleased

Got a reduction when i rang good service

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

I was really happy with my experience and would recommend to friends and family.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Melissa,

Thank you for the feedback!

It's fantastic you were happy with your experience and would recommend to friends and family to AXA.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Friendly staff

Trusted Customer

Feefo Verified

8 years ago

A1 Customer Service

Polite and courteous

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Why can't your renewal be your best price! Wouldn't buy house insurance!

The people on the phone were nice enough, but I don't understand why we have to go through the motions of sending me a letter with one renewal price, I ring up and say that's too much and all of a...

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Rebecca.

Thank you for your feedback.

I am sorry to hear that you are upset at the renewal process. Unfortunately our renewals price sent out in the post our based on information from the previous year. Often we can allow discount this is based on confirming and updating the current information we have in relation to your policy.

We are delighted that you would recommend AXA direct to others and we value your loyalty.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

Newtownabbey

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

The assistant at your Abbeycentre Store was fast,efficient and excellent at answering any questions I had.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Robert.

Thank you for the feedback!

It's fantastic to hear that the member of staff was fast, efficient, and excellent at answering any question you had.

We appreciate your business to AXA and we look forward to providing great service for years to come.

Kind Regards

Sam

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

5 star service so far

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

good insurance

yes

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Excellent service and very friendly and accommodating.

Samuel

AXA Insurance - Northern Ireland

8 years ago

Hi Catherine,

Thank you for the feedback!

It's great to hear that you found the service excellent, very friendly and accommodating.

We are delighted that you chose to insurer with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Sam

AXA Feefo Team

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