AXA Insurance - Northern Ireland Reviews

Hello Alfred.

Thank you taking the time to leave your feedback.

I am pleased to hear you found the service really great and the member of staff helpful and we were able to get you a really good deal for your insurance this year.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Hello Janet,

Thank you for taking the time to leave your feedback.

It is great to hear you found the customer service efficient and quick. I am pleased you had all questions answered and we were able to get you a great deal for your insurance needs.

Kind Regards

Jennifer

AXA - Feefo Team

Hello,

Thank you for your feedback.

I am pleased to hear that our staff member was really helpful and able to assist you in getting you a great deal to get your car insurance sorted again this year.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards

Jennifer

AXA - Feefo Team

Hello Ayat,

Thank you for your feedback.

It is great to hear you found our customer service advisors to be helpful and all communication was good.

We look forward to providing you with excellent customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Hello,

Thank you for your feedback.

I am sorry to hear of your recent issues with AXA, although it is great to hear you found the customer service in the local branch and online to be efficient and professional.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Hello,

Thank you for taking the time to leave your feedback.

I am sorry to hear that you were not happy with your renewal this year,  premiums have risen across the insurance industry due to a number of factors, such as rising claims costs and higher than average court awards.AXA try to minimise the cost of customers premiums.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Jennifer

AXA - Feefo Team

Hello.

Thank you for taking the time to leave feedback.

I am pleased to hear we were able to provide you with a quick efficient service as well as a competitive price.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Hello Kevin.

Thank you for your review.

It is great to hear you found our online system to be easy and straight forward to use. 

We want to take this opportunity to thank you for choosing AXA for your car insurance. We really appreciate your business.

Kind Regards

Jennifer

AXA - Feefo Team

Hello,

Thank you for your feedback.

I am pleased to hear you found our customer service advisors easy to deal with and we were able to answer all your queries and get you a great deal for your insurance needs this year.

We want to take this opportunity to thank you for choosing AXA for your car insurance. We really appreciate your business.

Kind Regards

Jennifer

AXA - Feefo Team

Hello,

Thank you for taking the time to leave your feedback.

I am sorry to hear that you were unhappy with our renewal process.

Unfortunately our renewals price sent out in the post our based on information from the previous year. Often we can allow discount this is based on confirming and updating the current information we have in relation to your policy.

We would like to thank you for your continued loyalty to AXA direct and we always try to get all our customers the best deal for their insurance needs.

Kind Regards

Jennifer

AXA - Feefo Team