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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Displaying all 29,232 reviews

Brian Tate

7 years ago

Date of purchase: 03/08/2017

What Brian Tate said about AXA Insurance - Northern Ireland:

Good insurance company

Good communication and easy to deal with

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Ruairi McCallion

7 years ago

Date of purchase: 07/08/2017

What Ruairi McCallion said about AXA Insurance - Northern Ireland:

Great!!!!!!!!!!!!!!!!!!!

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Trusted Customer

7 years ago

Date of purchase: 02/08/2017

Very helpful and answered all of my questions.

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Trusted Customer

7 years ago

Date of purchase: 06/08/2017

I found that AXA didn't have my details 100% correct on their system even though the information was given to them last year. This raised the quote which was very annoying, however I was given a...

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Stacie Mc

AXA Insurance - Northern Ireland

7 years ago

Thank you for taking the time to leave your feedback.

I am sorry to hear of any issue you had in regards to the details for your insurance however I am pleased to hear we were able to get the information updated and get you a better deal for your insurance.

Kind Regards

Stacie

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Trusted Customer

7 years ago

Date of purchase: 06/08/2017

Good service

Always polite staff and prompt service

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Trusted Customer

7 years ago

Date of purchase: 07/08/2017

Friendly and knowledgeable staff

Pleasant and helpful staff.

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Katrina Murphy

7 years ago

Date of purchase: 07/08/2017

What Katrina Murphy said about AXA Insurance - Northern Ireland:

Hassle free quotes and service!

I have renewed my car insurance with AXA for another year! Hassle free quotes, very helpful and professional staff who deal with you efficiently, and great value for money! They get my vote - I now...

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Stacie Mc

AXA Insurance - Northern Ireland

7 years ago

Hello Katrina,

Thank you for taking the time to leave your feedback.

It is great to hear that you found the service hassle free and professional.

We value your loyalty to Axa Direct and am pleased to hear we were able to get you a better deal for your insurance.

We look forward to continuing to provide great customer service for all your insurance needs.

Kind Regards

Stacie

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Trusted Customer

7 years ago

Date of purchase: 06/08/2017

Poor service

Could not get through when i called and never recieved any call regarding renewal. Poor service

Stacie Mc

AXA Insurance - Northern Ireland

7 years ago

Thank you for taking the time to leave your feedback.

I am sorry to hear of the delays you experienced when trying to reach Axa to discuss your renewal, we may have been experiencing high call volumes at the time you called. I would also like to apologise that you did not receive a call back as promised.

I have arranged for a member of staff to call you today to discuss your renewal and ensure any updates needed are completed.

We value your loyalty to Axa Direct and look forward to providing great customer service for years to come.

Kind Regards

Stacie

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Tammy Smith

7 years ago

Date of purchase: 03/08/2017

What Tammy Smith said about AXA Insurance - Northern Ireland:

Helpful

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Brian Mc Garry

7 years ago

Date of purchase: 04/08/2017

What Brian Mc Garry said about AXA Insurance - Northern Ireland:

car insurance

The Axa car insurance I got was a great deal as most insurance companies had a jump up in price, my quote was very decent and the staff where very helpful. Thank you once again AXA 👍🏽

Stacie Mc

AXA Insurance - Northern Ireland

7 years ago

Hello Brian,

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the service very helpful and we were able to get you a great deal.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

See full customer review