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AXA Business Insurance Reviews

Rated
Excellent
Service
4.6
/5

5

4

3

2

1

1,025

189

38

17

44

1,313

ratings over the past year

Displaying all 18,884 reviews
Trusted Customer
12 years ago
Date of purchase: 11/02/2013
Cool!
Trusted Customer
12 years ago
Date of purchase: 05/03/2013
We needed company insurance and was able to get in online in minutes which means…
We needed company insurance and was able to get in online in minutes which means you won the business. Others needed a call and we were in a rush so did not intend to do it there and then but you...

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Trusted Customer
12 years ago
Date of purchase: 19/02/2013
Easy to set up and seems good value
Trusted Customer
12 years ago
Date of purchase: 20/01/2013
Easy to arrange, great cover and very competitive.
Trusted Customer
12 years ago
Date of purchase: 11/02/2013
Good glad to have found the company
Trusted Customer
12 years ago
Date of purchase: 27/02/2013
Very good service
Trusted Customer
12 years ago
Date of purchase: 01/02/2013
Excellent service no complications no hassle easy to understand first class service over the phone…
Excellent service no complications no hassle easy to understand first class service over the phone each time
Trusted Customer
12 years ago
Date of purchase: 31/01/2013
I have not received any email confirmation of my policy or any documents in the post…
I have not received any email confirmation of my policy or any documents in the post . The policy was a good price, but the fact I've not received any correspondence since is very poor. I do not even...

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Trusted Customer
12 years ago
Date of purchase: 05/02/2013
The website withheld important information about the service and policy. The company was quick and easy…
The website withheld important information about the service and policy. The company was quick and easy to open the policy.
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AXA Business Insurance
AXA Business Insurance
12 years ago
Thanks for purchasing business insurance with us and for providing your feedback! I'm glad that you were pleased with the speed and ease of service you received. However, I am sorry that you found our website did not provide you with adequate information. Please feel free to contact us at feefo.INS@axa-insurance.co.uk with more information. Many thanks, Marie AXA Business Insurance
Trusted Customer
12 years ago
Date of purchase: 28/02/2013
For about 7 days you had a technical problem and I was unable to download…
For about 7 days you had a technical problem and I was unable to download and read key policy documents which - as the policy had not yet started - I was keen to read to ensure there were no...

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AXA Business Insurance
AXA Business Insurance
12 years ago
Thanks for taking the time to leave feedback - we really appreciate it. I'm sorry to hear that you experienced technical difficulties prior to the start date of your policy. We understand the importance of having access to this information, and we'll endeavor to make sure that this doesn't happen again. I'm pleased that our team was able to provide you with the assistance you required. Marie AXA Business Insurance
About AXA Business Insurance
At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people. And if your business insurance needs are more complex - we can help with that too. We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance. AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies. AXA is a successful global company. And with over 95 million customers worldwide, it’s widely viewed as a world leader in financial protection.
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Cuprum Building, 480 Argyle Street, Glasgow, Lanarkshire, G2 8NH, United Kingdom
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About AXA Business Insurance
At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people. And if your business insurance needs are more complex - we can help with that too. We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance. AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies. AXA is a successful global company. And with over 95 million customers worldwide, it’s widely viewed as a world leader in financial protection.