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AXA Business Insurance - Claims Reviews

Rated
Good
Service
3.1
/5

5

4

3

2

1

9

0

2

2

7

20

ratings over the past year

Displaying all 383 reviews
Trusted Customer
10 years ago
Date of purchase: 04/08/2015
Took over 2 months to get a decision and was very little communication. It was…
Took over 2 months to get a decision and was very little communication. It was me that had to chase up on a few occasions and then to find that the person investigating my claim was on leave. So not...

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AXA Business Insurance
AXA Business Insurance - Claims
10 years ago
Thank you for taking the time to leave feedback - we appreciate it. We're sorry to hear that your experience has fallen short of your expectations. I understand my colleague, Lynsay, has been in touch to understand more about the issues regarding the service you received. Your feedback will be passed to our suppliers and this will help us improve our service in the future. Many thanks Lucky AXA Business Insurance - Claims
Trusted Customer
10 years ago
Date of purchase: 03/07/2015
quick and easy
Trusted Customer
10 years ago
Date of purchase: 03/06/2015
Very impressed, very minimal time on hold - during initial call, the call handler clearly…
Very impressed, very minimal time on hold - during initial call, the call handler clearly articulated the documents I needed for a claim, these were provided by me (in a mess of emails) and the claim...

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AXA Business Insurance
AXA Business Insurance - Claims
10 years ago
We're delighted that you were very impressed with our claim handling service and helped us to settle your claim promptly. Thank you for taking the time to leave your feedback - we really appreciate it. Many thanks, Leanne AXA Business Insurance
About AXA Business Insurance - Claims
At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people.

And if your business insurance needs are more complex - we can help with that too.

We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance.

AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

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3 Atlantic Quay, 20 York Street, Glasgow, Lanarkshire, G2 8JH, United Kingdom
Why trust Feefo reviews?

About AXA Business Insurance - Claims
At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people.

And if your business insurance needs are more complex - we can help with that too.

We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance.

AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies.