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AXA Business Insurance Reviews

Displaying all 383 reviews

Olugbenga

London

7 days ago

Date of purchase: 13/08/2025

What Olugbenga said about AXA Business Insurance - Claims:

Horrendous Treatment

I have been with Axa for years. this is my first time to make a claim, they refused to pay. I have made my claim since January 2025, now we are August 2025. Nothing has happen, it make me to question...

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Trusted Customer

18 days ago

Date of purchase: 31/07/2025

Support through a traumatic time

Service was second to none in helping me through difficult times after my accident

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Trusted Customer

25 days ago

Date of purchase: 26/07/2025

Paul Sanderson

AXA Business Insurance - Claims

24 days ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team

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Trusted Customer

1 month ago

Date of purchase: 03/07/2025

Fraudulent claim awarded against me.

Very disappointed and quite suprised that a claim against me was given and it has affected my policy by £100 this year. The damage was already present on the claimants car before I knocked it with my...

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Trusted Customer

3 months ago

Date of purchase: 30/04/2025

Fab experience

Amazing customer service, solved my problem smashed window very quickly, turning a nightmare experience into an ex-problem with wisdom and kindness. Thank you AXA for being great.

Lesley

AXA Business Insurance - Claims

3 months ago

Thank you for your lovely feedback. I have passed your comments to the relevant handler and their manager Lesley - The Claims Team

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Paul white

Retford

4 months ago

Date of purchase: 16/04/2025

What Paul white said about AXA Business Insurance - Claims:

Not happy

I had to make a claim for my business tools after a vehicle fire and not only was it extremely difficult to claim, but they just ignored it. In the end my time and mental wellbeing were more...

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Kay

AXA Business Insurance - Claims

4 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Kay, The Claims Team

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Gary Cefai Projects Limited

Bruntingthorpe

5 months ago

Date of purchase: 15/03/2025

What Gary Cefai Projects Limited said about AXA Business Insurance - Claims:

Miss sold insurance, very unhelpful

Hannah

AXA Business Insurance - Claims

5 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Hannah- The Claims Team

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Tracy Webb

5 months ago

Date of purchase: 02/03/2025

What Tracy Webb said about AXA Business Insurance - Claims:

AXA....THE insurance company to deal with.

I cannot praise this company enough. My claim was started, dealt with and concluded within 3 weeks from start to finish. ABSOLUTELY A FANTASTIC SERVICE AND BRILLIANT PEOPLE. Thank you everyone for...

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Trusted Customer

7 months ago

Date of purchase: 09/01/2025

Terrible

Paul Sanderson

AXA Business Insurance - Claims

7 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team

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Trusted Customer

7 months ago

Date of purchase: 14/01/2025

claims

excellent service

Paul Sanderson

AXA Business Insurance - Claims

7 months ago

Thank you for taking the time to provide us with such lovely feedback. We really do appreciate this and will ensure it is passed on to the file handlers for this claim. Kind regards Paul - The Claims Team

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About AXA Business Insurance - Claims

At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people.

And if your business insurance needs are more complex - we can help with that too.

We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance.

AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

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0141 245 4376

3 Atlantic Quay, 20 York Street, Glasgow, Lanarkshire, G2 8JH, United Kingdom

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