Merchant Logo

AXA Business Insurance - Claims Reviews

Rated
Substandard
Service
2.2
/5

5

4

3

2

1

4

1

0

2

10

17

ratings over the past year

Displaying all 358 reviews
DG
Dritan Gjoni
Wallington
8 days ago
What Dritan Gjoni said about AXA Business Insurance - Claims:
You good to collect money but not to protect the client.
1 product purchased
Trusted Customer
1 month ago
I had to resend images of damage multiple times as AXA systems could not read them despite there being no problems to other email recipients I tried. AXA refused to replace the equipment, only agreein
...
Read all
Merchant Logo
Hannah
AXA Business Insurance - Claims
28 days ago
Thank you for taking the time to provide feedback. I have passed your comments on to the team and they will be in contact with you shortly to discuss further. Thanks, Hannah - the Claims Team.
1 product purchased
BL
Babylon Graphics Ltd
Warwick
1 month ago
What Babylon Graphics Ltd said about AXA Business Insurance - Claims:
The service worked! I’m glad to have had AXA insurance.
Merchant Logo
Hannah
AXA Business Insurance - Claims
28 days ago
Thank you for taking the time to leave a review, your feedback is appreciated. Kind Regards Hannah - the AXA Claims Team
1 product purchased
VL
vikas alyas ltd
Manchester
1 month ago
What vikas alyas ltd said about AXA Business Insurance - Claims:
no point in having equipment insurance if you can't get a replacement or money to replace it after damage. Insurance will find anyway not pay you
Merchant Logo
Hannah
AXA Business Insurance - Claims
1 month ago
Thank you for taking the time to provide feedback. I have passed your comments to the team to assist with future performance. Thanks, Hannah - The Claims Team
1 product purchased
Trusted Customer
1 month ago
After speaking to the representative after an incident she confirmed me were covered and I sent her all the invoices - she came back to say I t was not our insurance but the Lamdlord - the Landlord is
...
Read all
Merchant Logo
Lesley
AXA Business Insurance - Claims
1 month ago
Thank you for taking your time to provide feedback. I have passed your comments to the team dealing and they will be in contact shortly. Thanks Lesley- the claims team
1 product purchased
Trusted Customer
2 months ago
Unsettled claim from over 2 years ago. Due to fobbing it off to 3rd party law firm. Despite despite having fully comp cover, no dispute over liability. And expenses quotes pre approved by axa.
1 product purchased
Trusted Customer
2 months ago
Insured with AXA all my life as my grandfather was an agent for them, I put a claim in cause I,ve been off my work for very nearly 2 years, I am covered for being off work through work, I put in a cla
...
Read all
Merchant Logo
Lesley
AXA Business Insurance - Claims
2 months ago
Dear Sir, Thank you for taking your time to provide feedback. I have passed your comments to the team dealing and they will be in contact shortly. Thanks Lesley - the claims team
1 product purchased
RC
Roy cleary
48 George Street, stranraer, DG9 7FB
3 months ago
What Roy cleary said about AXA Business Insurance - Claims:
Took to long to deal with inquiry!.
Merchant Logo
Kimberley
AXA Business Insurance - Claims
3 months ago
thank you for your review i have passed your comments to the team dealing and they will be in touch in due course - thanks Kimberley - claims team
1 product purchased
Trusted Customer
3 months ago
the policy was a renewal .
1 product purchased
UW
Upton Food and Wine
3 months ago
What Upton Food and Wine said about AXA Business Insurance - Claims:
Poor communication and taken every opportunities to void the claim and avoid paying.
Merchant Logo
Kimberley
AXA Business Insurance - Claims
3 months ago
Dear Sirs. Thank you for taking the time to provide the feedback. I have passed your comments on to the correct team and they will be in touch shortly. Kind Regards Kimberley - claims team
1 product purchased
About AXA Business Insurance - Claims
At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people.

And if your business insurance needs are more complex - we can help with that too.

We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance.

AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

Read all
3 Atlantic Quay, 20 York Street, Glasgow, Lanarkshire, G2 8JH, United Kingdom
Why trust Feefo reviews?

About AXA Business Insurance - Claims
At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people.

And if your business insurance needs are more complex - we can help with that too.

We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance.

AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies.