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AXA Business Insurance Reviews

Displaying all 383 reviews

Joshua Ward

Great Yarmouth

7 months ago

Date of purchase: 09/01/2025

What Joshua Ward said about AXA Business Insurance - Claims:

Previous with a claim being absolutely horrendous customer service however to re new was easy

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Castle Building Services (South Yor

Sheffield

8 months ago

Date of purchase: 18/12/2024

What Castle Building Services (South Yor said about AXA Business Insurance - Claims:

Took 9 weeks to resolve a claim for theft of tools leaving a small business struggling to survive and keep working It was a difficult process and responses were offhand at best Very disappointing

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Trusted Customer

8 months ago

Date of purchase: 09/12/2024

Not a very good service

Sadly, very slow to respond. As a business I expected a better service. I had to secure my own premises and temporarily repair the shutters myself after a car accidentally hit them. It was that or...

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Rays retro

Sudbury, Suffolk.

8 months ago

Date of purchase: 04/12/2024

What Rays retro said about AXA Business Insurance - Claims:

A breath of fresh air.

They were very easy to get to speak to and they dealt with my issue straight away. After providing evidence of the breakage and a quote for repair they paid the amount into my account, less the...

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Lighthouse (Southern) Ltd

Thames Ditton

9 months ago

Date of purchase: 16/11/2024

What Lighthouse (Southern) Ltd said about AXA Business Insurance - Claims:

fast and responsive

very efficient service , instant responses to emails from start to finish, clear instructions and forms, just what is needed when making a claim

Hannah

AXA Business Insurance - Claims

9 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - Claims Team

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Trusted Customer

9 months ago

Date of purchase: 12/11/2024

Terrible service

Terrible, non-existent client support. The insurance was a waste of money, the claim was a waste of time and I would not recommend it.

Hannah

AXA Business Insurance - Claims

9 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - Claims Team

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CAD-Tech Services

Wrexham

9 months ago

Date of purchase: 31/10/2024

What CAD-Tech Services said about AXA Business Insurance - Claims:

Great service

Very straight forward and easy to deal with. Very quick with the offer and also payment allowing me to get a replacement quick enough to not affect my work to much. Couldn’t ask for better

Hannah

AXA Business Insurance - Claims

9 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. K ind regards, Hannah - Claims Team

See full customer review

Trusted Customer

9 months ago

Date of purchase: 01/11/2024

Abysmal

Hannah

AXA Business Insurance - Claims

9 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Kind regards Hannah - the Claims Team

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Trusted Customer

10 months ago

Date of purchase: 07/10/2024

Claim paid promptly

My claim was dealt with promptly, a loss adjuster called at my premises and agreed to the claim in full. He said he could pay instantly, but waited to see if other products were damaged due to water...

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Rose

AXA Business Insurance - Claims

10 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Rose - Claims Team

See full customer review

Digital Publishing Agora LTD

London

10 months ago

Date of purchase: 02/10/2024

What Digital Publishing Agora LTD said about AXA Business Insurance - Claims:

Nice Insurance Cover for Small Owners

Nice service provided for small owners

Rose

AXA Business Insurance - Claims

10 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Rose - Claims Team

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About AXA Business Insurance - Claims

At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people.

And if your business insurance needs are more complex - we can help with that too.

We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance.

AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

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0141 245 4376

3 Atlantic Quay, 20 York Street, Glasgow, Lanarkshire, G2 8JH, United Kingdom

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