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Aviva Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 21,953 reviews

Trusted Customer

Cork

9 years ago

What Trusted Customer said about Aviva Ireland:

The guy David that gave the quote at the initial stage was thorough, and even managed an up sell of an extra item. He was friendly but professional, if only they were all like him. If I could get...

Amy

Aviva Ireland

9 years ago

Hi Charlie,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you are so satisfied with the friendly and professional customer service that you received.

I will make sure to share your feedback with David!

All the best – Amy

Trusted Customer

9 years ago

What Trusted Customer said about Aviva Ireland:

Fantastic service

The people I was dealing with couldn't have been more helpful courteous and engaging in what I wanted - would definitely recommend Aviva to friends and family

Amy

Aviva Ireland

9 years ago

Hi Rebecca,

Thank you for giving us a 5 star rating and for recommending Aviva to others. I’m sure our call centre staff enjoyed catering to your needs as much as you enjoyed your experience with us!

Take care - Amy

Trusted Customer

9 years ago

Good quote. Good online engine. However, there is a small bug in the part that calculates contents as a percentage of buildings. It seemed to be defaulting to 9% after I entered a fixed amount.

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 4 star review for Aviva Home Insurance.

We really appreciate you taking the time to review! We’re glad that you were happy with the quote you received. I have passed on your comments to our development team who are constantly striving to improve our customer experience. It’s great to get constructive feedback!

All the best – Amy

Trusted Customer

9 years ago

What Trusted Customer said about Aviva Ireland:

Excellent can't recommend te highly enough

Amy

Aviva Ireland

9 years ago

Hi Mike,

Thank you for giving us a 5 star rating and for recommending Aviva to others. We are so happy to hear that you enjoyed your experience with us!

Take care - Amy

Trusted Customer

9 years ago

site easy to access and understand

efficient and prompt delivery of documents

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your review and for choosing Aviva Car insurance. We’re glad that you’re happy with the ease and speed of the process!

Take care - Amy

Trusted Customer

Galway

9 years ago

What Trusted Customer said about Aviva Ireland:

As this is my first time to deal directly with Aviva it was certainly a very positive experience for me. The person on the phone was indeed very helpful and was able to explain any of the...

Amy

Aviva Ireland

9 years ago

Hi Marie,

Thank you for your positive comments and your 4 star review for Aviva Car Insurance. We are so glad to hear that you enjoyed your experience with us! We are delighted that you are happy with the customer service that you received.

Take care – Amy

Trusted Customer

9 years ago

Person I spoke to on the phone was very helpful and informative.Had been with Aviva for some years but the rates were not competitive enough for me even though we have other policies with you in the...

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for taking the time to review your Car insurance purchase with Aviva. We are very pleased to hear that our staff made your experience so enjoyable.

All the best - Amy

Trusted Customer

9 years ago

disorganised

My experience with Aviva makes me think they are disorganised with documents going missing, letters not being delivered or acted upon if they are delivered, different customer service people giving...

Amy

Aviva Ireland

8 years ago

Hi there,

We are really sorry to hear about your experience. I know an agent has been in touch with you to discuss, but if you need to speak to us again please do not hesitate to contact us.

Kind Regards - Amy

Trusted Customer

Bantry

9 years ago

What Trusted Customer said about Aviva Ireland:

Excellent Service

Spoke to Diarmuid a rep forbAVIVA - he was very pleasant and engaging and we were able to share a joke or two - overall a very pleasant experience

Amy

Aviva Ireland

9 years ago

Hi Carmel,

Thank you for taking the time to review your Home insurance purchase with Aviva. We are very pleased to hear that our staff made your experience so enjoyable.

I will make sure to share your comments with Diarmuid!

All the best - Amy

Trusted Customer

9 years ago

What Trusted Customer said about Aviva Ireland:

Friendly and easy experience

I found customer care friendly and helpful I was happy with my quote, that is compared to numerous other quotes from insurance companies it's a pity Aviva don't insure cars over fourteen because I...

Amy

Aviva Ireland

9 years ago

Hi Louise,

Thank you for your 5 star review for Aviva Car Insurance. We really appreciate you taking the time to review! We’re glad that you were happy with the helpful and friendly customer service that you received!

All the best – Amy

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