How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Aviva Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 21,953 reviews

Trusted Customer

9 years ago

What Trusted Customer said about Aviva Ireland:

Enjoyed the ease of service

Amy

Aviva Ireland

9 years ago

Hi Joe,

Thank you for your positive comments and your 5 star review for Aviva Home Insurance. We are so glad to hear that you enjoyed your experience with us!

Take care – Amy

Trusted Customer

9 years ago

Great service

Fast efficient. Easy

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your review and for choosing Aviva Car insurance. We’re happy that you found the process so quick and easy!

Take care - Amy

Trusted Customer

9 years ago

The girl I spoke to for the quotation, Amanda Joyce, was helpful and very professional. I would definitely recommend Aviva, and I have already recommended to some friends

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 5 star review for Aviva Home Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you would recommend us and that you enjoyed the customer service that you received.

I will make sure to share your feedback with Amanda

All the best – Amy

Trusted Customer

9 years ago

What Trusted Customer said about Aviva Ireland:

Easy to use website Value for money

Amy

Aviva Ireland

9 years ago

Hi Sean,

Thank you for your positive comments and your 5 star review for Aviva Home Insurance. We are so glad to hear that you enjoyed your experience with us! It’s great that you found the website so easy to use!

Take care – Amy

Trusted Customer

9 years ago

What Trusted Customer said about Aviva Ireland:

good service

Amy

Aviva Ireland

9 years ago

Hi Eneas,

Thank you for your positive comments and your 4 star review for Aviva Home Insurance. We are so glad to hear that you enjoyed your experience with us!

Take care – Amy

Trusted Customer

Wexford

9 years ago

What Trusted Customer said about Aviva Ireland:

Easy and simple steps to House Insurance by Aviva

I like the professional manner that they took in preparing my Home Insurance quote, they talked me through each step & explaining as we went along

Amy

Aviva Ireland

9 years ago

Hi Katherine,

We appreciate your positive feedback about Aviva Home Insurance. We do take pride in killing complexity, so we are glad to hear that you found purchasing your home insurance with us so straightforward.

I’m sure our call centre staff enjoyed catering to your needs as much as you enjoyed your experience with us!

All the best - Amy

Trusted Customer

9 years ago

What Trusted Customer said about Aviva Ireland:

Gold standard

Customer service was gold standard. Elizabeth knew her her product exceptionally well & was most helpful with her explations. I also had to use your emergency 24 hour service for a tow away following...

Amy

Aviva Ireland

9 years ago

Hi Richard,

Thank you for your 5 star review for Aviva Home Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you are so satisfied with the customer service that you received. I will make sure to share your feedback with Elizabeth!

All the best – Amy

Trusted Customer

9 years ago

What Trusted Customer said about Aviva Ireland:

found them very easy to deal with good service good price

Amy

Aviva Ireland

9 years ago

Hi Sheila,

Thank you for your 4 star review for Aviva Home Insurance. Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with the service, and delighted to hear that you found the process so easy!

All the best – Amy

Trusted Customer

9 years ago

Great representative

Great representative on the call who offered advice on how to make savings

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for taking the time to review your Car insurance purchase with Aviva. We are very pleased to hear that our staff made your experience so enjoyable.

All the best - Amy

Trusted Customer

9 years ago

Aviva penalise loyal customers

As Usual got a renewal quote in post, way higher than last year. Went online and got new quote, much lower than renewal quote. This happens every year, why waste my time and yours, just offer...

Amy

Aviva Ireland

8 years ago

Hi there,

We are really sorry about your experience and understand your frustration. One of our agents has tried to get in touch with you to discuss.

Please do not hesitate to contact us if we can help you further.

Kind Regards - Amy