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Aviva Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aviva-ie | Feefo

Displaying all 21,493 reviews

Trusted Customer

Glenageary Co dublin

8 years ago

Date of purchase: 24/07/2017

What Trusted Customer said about Aviva Ireland:

Satisfactory

I found Rebecca very helpful an knew her stuff or went to find out anything she could not answer. Your telephone set up is much better that your apposition as one does not have to go through a ream...

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Amy

Aviva Ireland

8 years ago

Hi Gillian,

Thank you for your 4 star review for Aviva Home Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you enjoyed the process of getting through to our call centre staff and that you found the service so friendly and personal!

I will make sure to share your feedback with Rebecca!

All the best – Amy

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Trusted Customer

galway

8 years ago

Date of purchase: 24/07/2017

What Trusted Customer said about Aviva Ireland:

I spoke with 2 really helpful people who did their best to get me a good quote .unfortunately having a 18 yr old son on your policy does not help !

Amy

Aviva Ireland

8 years ago

Hi Janet,

Thank you for taking the time to review your Car insurance purchase with Aviva. We are very pleased to hear that our staff made your experience so enjoyable.

All the best - Amy

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Trusted Customer

8 years ago

Date of purchase: 24/07/2017

What Trusted Customer said about Aviva Ireland:

Very disappointed with how much my quotation increased. I lost extra discount (over 100 euro added) because a family member who lives beside me doesn't live in the same house. They recommend aviva...

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Amy

Aviva Ireland

8 years ago

Hi John,

We are really sorry to hear you were disappointed with your experience with us. I know that one of our agents has been in touch to discuss further, but if there's anything else that we can help you with do not hesitate to contact us.

All the best - Amy

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Trusted Customer

8 years ago

Date of purchase: 24/07/2017

What Trusted Customer said about Aviva Ireland:

Very frustrating.

Amy

Aviva Ireland

8 years ago

Hi Josephine,

We are really sorry to hear about your frustration. One of our agents has tried to get in touch with you to discuss further but was unable to get through.

If we can help you with anything please do not hesitate to contact us.

Kind Regards - Amy

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Trusted Customer

8 years ago

Date of purchase: 20/07/2017

What Trusted Customer said about Aviva Ireland:

Firstly and most important is the quote for our insurance which was the best and most reasonable. Secondly the staff member I spoke to was most helpful in completing our contract.

Amy

Aviva Ireland

8 years ago

Hi Michael,

Thank you for taking the time to review your Car insurance purchase with Aviva. We are very pleased to hear that our staff made your experience so enjoyable.

All the best - Amy

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Trusted Customer

8 years ago

Date of purchase: 18/07/2017

What Trusted Customer said about Aviva Ireland:

Great service

Great service. They help in everything and make it easier to proceed with the quotation.

Amy

Aviva Ireland

8 years ago

Hi Ana,

Thank you for your positive comments and your 5 star review for Aviva Car Insurance. We are so glad to hear that you enjoyed your experience with us!

Take care – Amy

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Trusted Customer

8 years ago

Date of purchase: 19/07/2017

What Trusted Customer said about Aviva Ireland:

Site was very easy to use

Amy

Aviva Ireland

8 years ago

Hi Bridget,

Thank you for your review and for choosing Aviva Home insurance. We’re happy that you found the website so easy to use!

Take care - Amy

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Trusted Customer

8 years ago

Date of purchase: 21/07/2017

Great customer service on the telephone

Great to speak to and fully informed

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for taking the time to review your Car insurance purchase with Aviva. We are very pleased to hear that our staff made your experience so enjoyable.

All the best - Amy

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Trusted Customer

dundalk

8 years ago

Date of purchase: 21/07/2017