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Aviva Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 21,953 reviews

Trusted Customer

9 years ago

What Trusted Customer said about Aviva Ireland:

I found the price very competitive in this environment of high car insurance premiums and the on line service was easy to navigate.

Amy

Aviva Ireland

9 years ago

Hi Patricia,

Thank you for your 4 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you were happy with the online service and that you found the website easy to use!

All the best – Amy

Trusted Customer

9 years ago

Easy and efficient

Very impressive service, when I completed my car insurance in March I was asked if I had any other insurance coming up and I said my home ins was up in June and I received a letter last week! I went...

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 5 star review for Aviva Home Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you were happy with the ease and speed of purchasing your Home Insurance online with us! We are delighted to hear that you are so impressed with the service and that we have made you a very happy customer :)

All the best – Amy

Trusted Customer

9 years ago

What Trusted Customer said about Aviva Ireland:

Brilliant customer service over the phone

Excellent customer service

Amy

Aviva Ireland

9 years ago

Hi Michelle,

Thank you for taking the time to review your Car insurance purchase with Aviva. We are very pleased to hear that our staff made your experience so enjoyable.

All the best - Amy

Trusted Customer

swords

9 years ago

What Trusted Customer said about Aviva Ireland:

Clear information. Additional information was given about the Avila driving school and adding my son to my policy when he starts his driving course.

Amy

Aviva Ireland

9 years ago

Hi Delores,

Thank you for taking the time to review your Car insurance purchase with Aviva. We are very pleased to hear that our staff explained everything clearly and gave you all the information that you needed.

All the best - Amy

Trusted Customer

Kinsealy Co Dublin

9 years ago

What Trusted Customer said about Aviva Ireland:

SIMPLE AND EFFICENT MEANS OF OBTAINING A QUOTATION

I WAS VERY PLEASED WITH BEING ABLE TO OBTAIN AN ONLINE HOUSE INSURANCE QUOTATION AT A VERY COMPETITIVE PRICE.IT WAS SIMPLE AND STRAIGHT FORWARD WITH EXPLANATIONS ALONG THE WAY AS TO WHAT THE POLICY...

Amy

Aviva Ireland

9 years ago

Hi Matthew,

Thank you for your review and for choosing Aviva Home insurance. We’re happy that you enjoyed your online experience with us and that you found the process so clear and efficient.

Take care - Amy

Trusted Customer

9 years ago

What Trusted Customer said about Aviva Ireland:

I just found the guys on the phone to be very helpful and took their time to discuss how to reduce my premium.. explaining the free multi trip.. I now have both the motor and home insurance with...

Amy

Aviva Ireland

9 years ago

Hi Lorraine,

Thank you for taking the time to review your Home insurance purchase with Aviva. We are very pleased to hear that our staff made your experience so enjoyable and that you are happy with the service that you received.

All the best - Amy

Trusted Customer

9 years ago

What Trusted Customer said about Aviva Ireland:

Good policy but very bad online experience

Bad score because of online system which kept crashing before I could complete order, over 2 days.

Karina

Aviva Ireland

9 years ago

Hi Eoin,

We are sorry to hear about your experience. I have tried contacting you in relation to your feedback but was unable to reach you. If you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Karina

Trusted Customer

9 years ago

What Trusted Customer said about Aviva Ireland:

Forty three minutes on phone trying to get cover. So slow!

Ridiculously slow, advisor kept repeating himself and putting me on hold numerous times. Would not phone aviva again any time soon, you would need the patience of a saint

Karina

Aviva Ireland

9 years ago

Hi Camilla,

We are sorry to hear about your experience. I have been in contact with you to discuss this further, and thank you for taking my call. If you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Karina

Trusted Customer

9 years ago

What Trusted Customer said about Aviva Ireland:

The site is easy to follow. The second policy discount is very attractive. This review is confusing. trying to move on ?

Aiden

Aviva Ireland

9 years ago

Hi Edmind, Thank you for your positive comments and your 4 star review for Aviva Car Insurance. We are happy to hear that you enjoyed your experience with us!Take care – Aidan.

Trusted Customer

9 years ago

Well done, this is the first time I have received feedback on my feedback. Thanks Aiden

Trusted Customer

9 years ago

What Trusted Customer said about Aviva Ireland:

Informative and straight forward throughout, excellent service and extremely competitive rate.

Amy

Aviva Ireland

9 years ago

Hi Derek,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you were happy with the service and that you found the process straightforward!

All the best – Amy

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