We just absolutely love the shop & all the products.
Staff are so welcoming, friendly & exceptionally helpful
Minute we walk into the store we're instantly relaxed & reminise of our favourite hotel...
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Date of purchase: 23/05/2026
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Margaret
Feefo Verified
GBR
3 months ago
What Margaret said about ARRAN - Sense of Scotland:
Products are great, smell amazing. All items ordered arrived on time and well packaged
Date of purchase: 22/05/2026
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douglas
Feefo Verified
GBR
3 months ago
What douglas said about ARRAN - Sense of Scotland:
Really don’t like their website and order process. After amassing some points I get to the end after entering my payment details to find that the points saved have been cancelled, time lapse.
Hailey
ARRAN - Sense of Scotland
3 months ago
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that you found the ordering process frustrating.
We would be keen to understand a little more about what happened. Having reviewed your loyalty account, we can see that two reward vouchers have been redeemed, but we aren't able to see any points that have been cancelled.
If you could please contact us at info@arran.com with some additional details, we'd be more than happy to look into this further for you and clarify what may have occurred. Our team will do their best to assist and answer any questions you may have.
Kind regards
The ARRAN Sense of Scotland Team
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douglas
3 months ago
That’s my point or were my points. Second time you’ve done it.
Date of purchase: 21/05/2026
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Melissa
Feefo Verified
3 months ago
What Melissa said about ARRAN - Sense of Scotland:
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.