Evri delivery delayed every time. Trying to cancel subscription impisdible
Hailey
ARRAN - Sense of Scotland
1 month ago
Hi,
Thank you for taking the time to share your feedback. We're so sorry to hear about the delays you've experienced with your deliveries and for the frustration this has caused.
We've checked your order and can see that it has now been successfully delivered. We sincerely apologise for the delay and appreciate your patience.
In terms of your subscription, this can be cancelled at any time. Simply log in to your customer account and select 'Manage Subscriptions' in the bottom left-hand corner, where you'll be able to manage or cancel your subscription.
If you experience any difficulties at all, or if there's anything else we can help with, please don't hesitate to contact us at info@arran.com and our team will be more than happy to assist.
Kind regards
The ARRAN Sense of Scotland Team
Perfume was delivered promptly in nice packaging. Perfume smells lovely. Thank You
Date of purchase: 16/07/2026
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Trusted Customer
Feefo Verified
2 months ago
Great item, good service and delivery was very good
Date of purchase: 15/07/2026
1
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L
L
Feefo Verified
GBR
2 months ago
What L said about ARRAN - Sense of Scotland:
While we thought it was beautiful and we did purchase items, we found it a bit overwhelming with a member of staff who just didn’t give us space. Every item we looked at she immediately came to tell...
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Date of purchase: 15/07/2026
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TC
Trusted Customer
Feefo Verified
2 months ago
What Trusted Customer said about ARRAN - Sense of Scotland:
Outstanding staff. Each visit I'm welcomed warmly, even when staff are busy I still feel acknowledged.
Questions are always answered with a confidence that comes from great product knowledge.
Premium...
I was very impressed with the way the products were explained to me by the very pleasant ladies. I also have to say that the showroom was very well stocked and the ambience of the showroom was very...
Love, love, love Arran. Great bodywash with long lasting fragrance, leaving my skin soft and moisturised. Fast service, well wrapped and secure. I was kept updated on the delivery of my purchase.
Amazing products - I especially love their hand soaps, they smell beautiful and the lovely fragrance lingers.
I recently bought an After the Rain reed diffuser which I have in the downstairs...
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.