A trip to Arran wouldn’t be the same without a visit here. The products are wonderful and I especially live the reed diffusers which you might initially think are a bit expensive however they last...
Great company with great products however both times ordering, there were issues with delivery, specially with Evri. I know that not directly related to this company, but knowing they choose to use...
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Hailey
ARRAN - Sense of Scotland
5 months ago
Hi Adam,
Thank you so much for your kind words about our products — it truly means the world to us. We’re so sorry, however, to hear about the difficulties you’ve experienced with delivery.
We completely understand how disappointing and frustrating this must feel, especially when it impacts your overall experience with us. While delivery is handled by our courier partners, we take full responsibility for the service you receive, and your feedback has been incredibly important. We are currently exploring additional courier options to ensure a smoother, more reliable experience going forward.
If you’ve experienced any issues at all with your delivery, please do get in touch with us at info@arran.com — we’d genuinely love the opportunity to assist you and make this right.
Kind regards
The ARRAN Sense of Scotland Team
Friendly and helpful . Helped with my product selection and encouraged me to sign up to the loyalty scheme. Very relaxed , friendly atmosphere . Would definitely visit again.
Date of purchase: 16/03/2026
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6 months ago
What Trusted Customer said about ARRAN - Sense of Scotland:
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.