Fast, accurate and reasonably priced. Replacement glass sleeve was the correct part for my UV light and was well packaged.
AQUACADABRA TEAM
Aquacadabra
4 months ago
Dear Valued Customer,
Thank you for your positive feedback.
We’re delighted to hear that you found our service fast, accurate, and reasonably priced. It’s great to know the replacement glass sleeve was exactly the right fit for your UV light and that it arrived safely and well packaged.
Your satisfaction is very important to us, and we truly appreciate your support. We look forward to assisting you again in the future.
Best wishes,
Aquacadabra Team
As always a fantastic products at affordable prices,great service, prompt dispatched time but the post office let you down, sent me a time & day for delivery, I waited in & it came 2 days later. So...
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AQUACADABRA TEAM
Aquacadabra
4 months ago
Dear Philip
Thank you for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you’re happy with our products, pricing, and service—it truly means a lot.
We’re very sorry to learn about the delay with your delivery. While we aim to dispatch all orders promptly, we understand how frustrating it can be when the courier does not meet the expected delivery timeframe, especially when you have arranged to be available.
Please rest assured that we take this feedback seriously, and we will pass your comments on to the postal service we use. In regard to your request for a postage refund, we would be more than happy to review this for you—please contact our customer support team directly with your order details so we can assist further.
Thank you again for your support and recommendation. We look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
Great item and fast delivery, very impressed with the service. I just ordered another one. Thank you.
AQUACADABRA TEAM
Aquacadabra
4 months ago
Dear Valued Customer,
Thank you for your fantastic feedback. We’re delighted to hear that you were impressed with the item and our fast delivery, and that you’ve already placed another order with us.
Your continued support means a great deal to the team, and we look forward to serving you again.
Best wishes, Aquacadabra Team
Ok I would use more often but price is not as good as swell but they were out of stock
AQUACADABRA TEAM
Aquacadabra
4 months ago
Dear Valued Customer,
Thank you for your honest feedback. We’re pleased to hear that you were happy with the service and that you would consider using us more often.
We understand your comments regarding pricing and always strive to remain as competitive as possible while maintaining the level of service and availability our customers expect. We’re glad we could still provide the item when others were out of stock.
Your feedback is greatly appreciated, and we hope to have the opportunity to serve you again in the future.
Best wishes, Aquacadabra Team
Dear Janis
Thank you for your wonderful feedback. We’re delighted to hear that you consistently receive excellent service and good quality products, all delivered on time.
Your continued support means a great deal to us, and we look forward to serving you again soon.
Best wishes, Aquacadabra Team
Dear Janet
Thank you for your kind feedback. We’re delighted to hear that your order arrived on time and was well packaged.
Providing a reliable and careful service is always our aim, so your comments are truly appreciated. We look forward to serving you again soon.
Best wishes, Aquacadabra Team
Dear Lukasz
Thank you for your kind feedback. We’re delighted to hear that your orders consistently arrive on time.
Providing a reliable and dependable service is very important to us, so your comments are truly appreciated. We look forward to serving you again soon.
Best wishes, Aquacadabra Team
Nothing wrong with Aquacadabra but the parcel from Royal Mail was absolutely trashed and mis-treated, I sent honest review to Royal Mail, you need to review using them as courier company if other...
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AQUACADABRA TEAM
Aquacadabra
4 months ago
Dear Valued Customer,
Thank you for your honest feedback. We’re very sorry to hear about the condition your parcel arrived in — that’s certainly not the experience we want for our customers.
While we’re pleased to hear that you were otherwise happy with our service, we completely understand your concerns regarding the courier. Feedback like yours is extremely important, and we do continually review our delivery partners to ensure the best possible service.
We appreciate you bringing this to our attention and for taking the time to share your experience. If there is anything further we can assist you with, please don’t hesitate to get in touch.
Best wishes, Aquacadabra Team
Whether you keep coldwater, tropical, marine or pond fish - here at Aquacadabra we have a huge selection of products from leading manufacturers - to help you succeed in our great hobby.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Whether you keep coldwater, tropical, marine or pond fish - here at Aquacadabra we have a huge selection of products from leading manufacturers - to help you succeed in our great hobby.