My purchase of aquasafe was easy to make with this company, good price, order was dispatched quickly but came in a bag that Royal Mail had to put around it as it was leaking, but apart from that what...
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AQUACADABRA TEAM
Aquacadabra
1 month ago
Dear Andy
Thank you for your feedback and for choosing to shop with us.
We’re pleased to hear that you found the ordering process easy, the price competitive, and that your order was dispatched quickly. However, we’re very sorry to learn that the item arrived leaking—this is certainly not the standard we aim to provide.
We will pass this feedback on to our packing team to help prevent this from happening in the future. If you have not already done so, please contact our customer support team with your order details so we can look into this further and make things right for you.
Thank you again for your kind comments overall, and we truly appreciate your support.
Best wishes,
Aquacadabra Team
Great service but you need to get your points system sorted it's far too complicated
Date of purchase: 23/03/2026
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LS
Louise Stevenson
Feefo Verified
1 month ago
AQUACADABRA TEAM
Aquacadabra
1 month ago
Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience.
It’s fantastic to hear that you were happy with our service. Your support means a great deal to our team, and it motivates us to keep delivering the best possible experience.
We look forward to welcoming you again soon!
Warm regards,
Aquacadabra Team
Service is always okay don’t always get it right but I’ve always sorted it so I keep using them. There is a lot of competition online but I usually come back to Aquacadabra usually because they have...
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AQUACADABRA TEAM
Aquacadabra
1 month ago
Thank you for your 5-star review and for your continued support—it really means a lot to us.
We truly appreciate your honest feedback. While we’re glad to hear you’re generally happy with our service and product availability, we recognise there’s still room for improvement. It’s reassuring to know that when things haven’t been quite right, we’ve been able to resolve them for you.
Your loyalty, especially with so many options available online, is something we don’t take for granted. We’ll keep working hard to provide a consistently great experience every time you shop with us.
Warm regards,
Aquacadabra Team
Thank you for your 5-star review and for choosing us as a new customer!
We’re really pleased to hear that you found the ordering process easy and were happy with the delivery speed and pricing. That’s exactly the experience we aim to provide.
We hope to see you again soon!
Warm regards,
Aquacadabra Team
Date of purchase: 19/03/2026
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RH
Richard Hiles
Feefo Verified
1 month ago
AQUACADABRA TEAM
Aquacadabra
1 month ago
Thank you for your review.
We’re sorry to see that your experience didn’t meet expectations on this occasion. As no additional details were provided, we’d really appreciate the opportunity to understand what may have gone wrong and how we can improve.
Please feel free to get in touch with our team so we can look into this for you and put things right.
Kind regards,
Aquacadabra Team
Service is very good prompt delivery and good price
AQUACADABRA TEAM
Aquacadabra
1 month ago
Thank you for your 5-star review!
We’re delighted to hear that you found our service easy to use, with prompt delivery and great pricing. That’s exactly what we aim to provide for all our customers.
We really appreciate your support and hope to see you again soon.
Warm regards,
Aquacadabra Team
I ordered my item on the Wednesday afternoon and it was with me Friday morning, and it was free delivery. Great service from this company.
AQUACADABRA TEAM
Aquacadabra
1 month ago
Thank you for your 5-star review!
We’re delighted to hear your order arrived so quickly and that you were pleased with the free delivery. It’s great to know you’re happy with the service you received.
We really appreciate your support and hope you enjoy your Bonsai Mist!
Warm regards,
Aquacadabra Team
Great company to do business with; would highly recommend.
AQUACADABRA TEAM
Aquacadabra
1 month ago
Thank you for your 5-star review!
We’re so pleased to hear you had a great experience with us and truly appreciate your recommendation. Your support means a lot to our team.
We look forward to serving you again in the future!
Warm regards,
Aquacadabra Team
Whether you keep coldwater, tropical, marine or pond fish - here at Aquacadabra we have a huge selection of products from leading manufacturers - to help you succeed in our great hobby.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Whether you keep coldwater, tropical, marine or pond fish - here at Aquacadabra we have a huge selection of products from leading manufacturers - to help you succeed in our great hobby.