How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Appliances Direct Reviews

http://www.appliancesdirect.co.uk/

EXCELLENT

74%

service satisfaction

89%

delivery satisfaction

89%

recommends

Service

4.5

Product

4.5

6,206

1,063

294

162

561

8,286

ratings over the past year

Displaying all 291,316 reviews

Trusted Customer

Feefo Verified

Derby

1 year ago

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

Prompt and efficient

Product reviews

Date of purchase: 11/04/2025

Robert

Feefo Verified

Woking

1 year ago

Satisfied with service

Satisfied with delivery

Recommends

Date of purchase: 06/04/2025

Trusted Customer

Feefo Verified

Sutton

1 year ago

Satisfied with service

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

Perfect

Product reviews

Date of purchase: 09/04/2025

Trusted Customer

Feefo Verified

1 year ago

Dissatisfied with service

Dissatisfied with delivery

Does not recommend

What Trusted Customer said about Appliances Direct:

They not very helpful.

Product reviews

Date of purchase: 04/04/2025

Trusted Customer

Feefo Verified

1 year ago

Satisfied with delivery

Recommends

Good customer service. Delivered on time.

Product reviews

Date of purchase: 06/04/2025

Andrew.

Feefo Verified

Swansea

1 year ago

Satisfied with service

Satisfied with delivery

Recommends

What Andrew. said about Appliances Direct:

Great experience handling my questions. Prompt process of order. Great pricing with good warranty system. Highly recommend this online seller.

Date of purchase: 10/04/2025

Trusted Customer

Feefo Verified

1 year ago

Satisfied with delivery

Product reviews

Date of purchase: 08/04/2025

Trusted Customer

Feefo Verified

1 year ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 04/04/2025

Ali

Feefo Verified

Bn8 4dl

1 year ago

Dissatisfied with service

Dissatisfied with delivery

Does not recommend

What Ali said about Appliances Direct:

Delivery arranged and cancelled the night before and when customer service had closed. Rearranged automatically for 6 weeks later. Negotiated alternative product and delivery with customer services....

Product reviews

Date of purchase: 10/04/2025

Graham Marr

Feefo Verified

Surbiton

1 year ago

Satisfied with delivery

Recommends

What Graham Marr said about Appliances Direct:

Good helpful adviser who expedited the sale and delivery of the replacement cover.

Date of purchase: 10/04/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Appliances Direct Reviews

electriQ Carbon Filter CF152View product websiteWorks well and easy to use

Russell Hobbs 25L Freestanding Combination Microwave Oven & Grill - BlackView product websiteThe microwave is good. The oven is not up To speed compared with gas. I can cook a from frozen cod portion and oven chop 25 mins gas 6 and they are hot crispy and silzzling. The RH cold, stil...Read more

Indesit 287 Litre 50/50 Freestanding Fridge Freezer - BlackView product websiteWas making ice in the fridge compartment, had to throw fruit and vedge away as was iced up

electriQ 10 Litre Laundry Dehumidifier with Air PurifierView product websiteThis was recommended to me by a friend, as I had told her that I had a slight damp problem in my lounge. So I took the plunge and purchased one, and it works a treat.

Hamoki 6 Slot Toaster - Adjustable Selection Plug InView product website

Hamoki PG-25C Twin Contact Grill - Ribbed & Flat Plates Plug InView product website

Indesit 229 Litre 60/40 Freestanding Fridge Freezer - WhiteView product website

Hisense Hygiene Integrated Dishwasher - Stainless Steel - D-Rated Silver control panelView product websiteWorks well and does the job. Easy to use, looks great and runs quietly and quickly. Love it

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?