How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Appliances Direct Reviews

http://www.appliancesdirect.co.uk/

EXCELLENT

75%

service satisfaction

89%

delivery satisfaction

90%

recommends

Service

4.5

Product

4.6

6,011

1,010

278

163

509

7,971

ratings over the past year

Displaying all 290,148 reviews

Trusted Customer

Feefo Verified

5 hours ago

Satisfied with service

Dissatisfied with delivery

As previously stated. Heavily damaged when I received this item, I managed to put the barbecue together satisfactorily but one of the stand legs was not present (there were 2 of a different leg)....

Date of purchase: 18/04/2026

Trusted Customer

Feefo Verified

6 hours ago

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 18/04/2026

Trusted Customer

Feefo Verified

8 hours ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 17/04/2026

Trusted Customer

Feefo Verified

8 hours ago

Satisfied with service

Dissatisfied with delivery

Recommends

Our situation was complicated because we wanted a stand alone fridge freezer to a replaced and integrated one. I asked for installation and removing recycling old appliance to be added to the bill. I...

Product reviews

Date of purchase: 14/04/2026

Trusted Customer Jagdish Singh

Feefo Verified

GBR

9 hours ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 14/04/2026

Trusted Customer

Feefo Verified

GBR

10 hours ago

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 18/04/2026

Trusted Customer

Feefo Verified

10 hours ago

Satisfied with delivery

Recommends

Highly recommend

Date of purchase: 18/04/2026

Trusted Customer

Feefo Verified

10 hours ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 18/04/2026

Trusted CustomerKeith

Feefo Verified

GBR

10 hours ago

Satisfied with delivery

Recommends

Date of purchase: 18/04/2026

Trusted Customer

Feefo Verified

GBR

11 hours ago

Satisfied with service

Satisfied with delivery

Does not recommend

Product reviews

Date of purchase: 18/04/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Appliances Direct Reviews

Apple Mac Studio M2 Max 32GB RAM 512GB SSD 30-Core GPU - SilverView product websiteGreat price for this computer

Samsung F300G 23L Freestanding Solo Microwave - BlackView product website

electriQ 208 Litre 80/20 Retro Freestanding Fridge Freezer - BlueView product website

electriQ 242 Litre Freestanding Larder Fridge - WhiteView product websiteGood addition to my food storage.

Bosch Series 2 60cm 4 Burner Gas Hob - Stainless SteelView product website

Bosch Series 2 Freestanding Dishwasher - ActiveWater Brushed steel anti-fingerprintView product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?