How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Appliances Direct Reviews

http://www.appliancesdirect.co.uk/

EXCELLENT

74%

service satisfaction

89%

delivery satisfaction

89%

recommends

Service

4.5

Product

4.5

6,232

1,069

300

163

569

8,333

ratings over the past year

Displaying all 291,805 reviews

Jerrry

Feefo Verified

Stourton

1 year ago

Satisfied with delivery

Recommends

What Jerrry said about Appliances Direct:

Excellent and took the old freezer away

Product reviews

Date of purchase: 11/06/2025

Trusted Customer

Feefo Verified

1 year ago

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

Good

Product reviews

Date of purchase: 08/06/2025

Trusted Customer

Feefo Verified

Nottingham

1 year ago

Satisfied with service

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

Absolutely easy

Product reviews

Date of purchase: 10/06/2025

Jennifer lovkerbie

Feefo Verified

Bognor Regis

1 year ago

Satisfied with service

Satisfied with delivery

Recommends

What Jennifer lovkerbie said about Appliances Direct:

Polite and helpful

Product reviews

Date of purchase: 14/06/2025

Trusted Customer

Feefo Verified

1 year ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 14/06/2025

Trusted Customer

Feefo Verified

1 year ago

Satisfied with service

Satisfied with delivery

Recommends

This was my first time shopping with Appliances Direct, and I had a very positive experience. The ordering process was straightforward and user-friendly, making it easy to complete my purchase....

Product reviews

Date of purchase: 14/06/2025

Krupali

Feefo Verified

Harold wood

1 year ago

Satisfied with service

Satisfied with delivery

Recommends

What Krupali said about Appliances Direct:

It’s great they helped very well and delivered on time so perfectly done especially when you need something urgent they are best

Product reviews

Date of purchase: 14/06/2025

Trusted Customer

Feefo Verified

1 year ago

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

Website had a good comparison tool. Competitive prices and from order to delivery was all faultless

Product reviews

Date of purchase: 14/06/2025

Trusted Customer

Feefo Verified

1 year ago

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 14/06/2025

Trusted Customer

Feefo Verified

1 year ago

Satisfied with service

Dissatisfied with delivery

Recommends

The first delivery looked like it was pushed down the stairs. The second was much better

Product reviews

Date of purchase: 14/06/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Appliances Direct Reviews

Hotpoint 263 Litre Freestanding Upright Freezer - GraphiteView product websiteGreat Freezer from a reliable brand. Massive storage space split into good sized compartments with two super freeze areas for ice cubes and ice cream etc. Came pre-set at -18C but easy to change and...Read more

CDA 60cm Integrated Cooker Hood - GreyView product websiteJust what was needed

electriQ 166 Litre Freestanding Upright Freezer - Stainless SteelView product websitePerfect solution to making a grabbing discounts on frozen foods. Love it

Hotpoint Maxi Space Integrated Dishwasher - C-Rated Black control panelView product websiteIt was just what I wanted a quiet dishwasher as it is in an open plan kitchen

Ninja SL400UK Double Stack XL 9.5L 6-in-1 Dual Air Fryer - GreyView product website

Beko 8kg 1400rpm Washing Machine - WhiteView product websiteThe Beko 8kg 1400rpm Washing Machine (White) has been a solid choice. It runs smoothly, handles everyday laundry well, and is straightforward to operate. I’m satisfied with its performance, and...Read more

electriQ 20L Low-Energy Smart Wifi Dehumidifier with Laundry modeView product websiteIt’s a great product for those who have carpets in room works so good and absorbs moisture from room prevents from damp

Hisense Hi4 Freestanding Dishwasher - Auto Dry D-Rated SilverView product websiteMachine seems fine. Had all the functions we wanted and looks good

electriQ 166 Litre Freestanding Upright Freezer - Stainless SteelView product websiteVery nice freezer and quiet too no motor noises like some freezers we've had

electriQ SupremeCool 8000 BTU Quiet Portable Air ConditionerView product websiteSo far, I've had 2 of these in the space of a month. The first one had some foam wedged in one of the filters, used to freeze daily, and make cracking sounds. The fins wouldn't open properly, the...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?