How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Appliances Direct Reviews

http://www.appliancesdirect.co.uk/

Rated

Excellent

78%

service satisfaction

90%

delivery satisfaction

91%

recommends

Service

4.5

Product

4.6

6,642

1,123

319

163

451

8,698

ratings over the past year

291,698 out of 291,695 reviews

Trusted Customer

15 years ago

Date of purchase: 17/06/2010

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Trusted Customer

15 years ago

Date of purchase: 16/06/2010

Overall Dissatisfied

Dissatisfied with delivery

Does not recommend

The item arrived in pieces and when we asked for exchange the customer service did…

The item arrived in pieces and when we asked for exchange the customer service did not allow it. We will never use this company again!

Product reviews

Trusted Customer

15 years ago

Date of purchase: 16/06/2010

Overall Dissatisfied

Dissatisfied with delivery

Does not recommend

Product reviews

Trusted Customer

Derby

15 years ago

Date of purchase: 17/06/2010

Overall Dissatisfied

Dissatisfied with delivery

Recommends

Product reviews

Trusted Customer

15 years ago

Date of purchase: 27/05/2010

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Trusted Customer

Poole

15 years ago

Date of purchase: 07/06/2010

Overall Dissatisfied

Dissatisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

First cooker we received had 3 faults contacted customer services but not dealt with satisfactorily.…

First cooker we received had 3 faults contacted customer services but not dealt with satisfactorily. We were 3 weeks without a cooker and had to pay for its collection through an error on your part...

Read all

Product reviews

Trusted Customer

Manchester

15 years ago

Date of purchase: 04/06/2010

Overall Dissatisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

Excellent transaction and was kept informed constantly about the progress of my order, delivery was…

Excellent transaction and was kept informed constantly about the progress of my order, delivery was on time and as instructed. Why can't other mainstream suppliers be like Appliances Direct and...

Read all

Product reviews

Trusted Customer

15 years ago

Date of purchase: 10/06/2010

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Trusted Customer

15 years ago

Date of purchase: 07/06/2010

Overall Dissatisfied

Dissatisfied with delivery

Recommends

Product reviews

Trusted Customer

Reading, Berkshire.

15 years ago

Date of purchase: 28/04/2010

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Not received a review invite?

About Appliances Direct

On a mission to bring you the best deals, expert advice and hassle free experience.

Read all

03300412271

Trident Business Park Neptune Way, Huddersfield, HD2 1UA, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Appliances Direct Reviews

Baumatic ISL5SS 90cm Island Cooker Hood With Curved Glass Canopy Stainless SteelView product website

Smeg DI612CA9 Cucina 12 Place Fully Integrated DishwasherView product websiteGood Points: Its very quiet Improvement Points: Broke down after 8 uses. Due to be fixed today. Doesn't dry well and glasses are streaky even after adjusting the rinse aid. Flooded kitchen at least...Read all

Smeg WMI12C7 Cucina 7kg 1200rpm Integrated Washing Machine - WhiteView product website

Belling 60cm 4 Burner Gas HobView product websiteGood Points: EASY TO FIT TO WORKTOP QUIK TO CLEAN Improvement Points: GAS PIPE CONNECTION AT REAR WRONG ANGLE FOR GAS PIPE TO CONNECT TO IN MY CASE BECAUSE THE OVEN UNIT BELOW IS TOO CLOSE...Read all

Leisure 90cm Traditonal Natural Gas Range CookerView product websiteGood Points: style & colour, multi- fuel choice of ovens. Improvement Points: grill heat not adjustable.

New World NW90G Double Cavity Gas Built In Oven - Satin SteelView product websiteGood Points: Worked first time out the box, easy to install, liked the cool feel to the oven door as it does not transfer heat to the glass, a nice touch. Improvement Points: It has a cheap feel to...Read all

Baumatic BT6.3BGL Curved Glass 60cm Chimney Cooker Hood BlackView product websiteGood Points: looks great, lighting bright, works well and is not noisey. Improvement Points: not found any yet.

Beko Frost Free with Water Dispenser Freestanding Fridge FreezerView product website

Beko Frost Free Freestanding Fridge FreezerView product websiteGood Points: The whole family love the water dispenser there's 8 of us in our family, 6 of them being children, and you know what it's like trying to get kids to drink water, before buying this...Read all

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?