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Appliances Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/appliances-direct | Feefo

Trusted Customer

Feefo Verified

16 years ago

Dissatisfied with delivery

Does not recommend

In the end we had to go to a shop to buy a oven because…

In the end we had to go to a shop to buy a oven because they could not deliver .

Date of purchase: 20/11/2009

0

TC

Trusted Customer

Feefo Verified

Welwyn Garden City

16 years ago

Overall Dissatisfied

Dissatisfied with delivery

Does not recommend

What Trusted Customer said about Appliances Direct:

The customer services at Appliance Direct, were rude, inefficient and totally unreliable, it took nearly…

The customer services at Appliance Direct, were rude, inefficient and totally unreliable, it took nearly two weeks to actually get anyone to talk to me on the phone and even then only when I refused...

Product reviews

Date of purchase: 04/01/2010

0

TC

Trusted Customer

Feefo Verified

Surrey

16 years ago

Overall Dissatisfied

Dissatisfied with delivery

Does not recommend

What Trusted Customer said about Appliances Direct:

Absolutely dreadful service from Buy-it-Direct. They did not follow their process for delivery of the…

Absolutely dreadful service from Buy-it-Direct. They did not follow their process for delivery of the item and then charged for redelivery. The original delivery charge is £19.99. They claimed £75...

Date of purchase: 30/11/2009

0

TC

Trusted Customer

Feefo Verified

Surrey

16 years ago

Overall Dissatisfied

Dissatisfied with delivery

Does not recommend

What Trusted Customer said about Appliances Direct:

Absolutely dreadful service from Buy-it-Direct. They did not follow their process for delivery of the…

Absolutely dreadful service from Buy-it-Direct. They did not follow their process for delivery of the item and then charged for redelivery. The original delivery charge is £19.99. They claimed £75...

Date of purchase: 30/11/2009

0

TC

Trusted Customer

Feefo Verified

Basildon

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

Brilliant service; we were kept informed all through the delivery process and the delivery men…

Brilliant service; we were kept informed all through the delivery process and the delivery men were also very helpful.

Product reviews

Date of purchase: 14/12/2009

0

TC

Trusted Customer

Feefo Verified

Grimsby

16 years ago

Overall Dissatisfied

Recommends

Product reviews

Date of purchase: 07/01/2010

0

TC

Trusted Customer

Feefo Verified

Abergavenny

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 16/11/2009

0

TC

Trusted Customer

Feefo Verified

Chester

16 years ago

Overall Dissatisfied

Dissatisfied with delivery

Does not recommend

What Trusted Customer said about Appliances Direct:

I attempted to return the fridge, I was quoted double the delivery charge of £25, £50…

I attempted to return the fridge, I was quoted double the delivery charge of £25, £50 for pick up plus a 15% chargeon the total order. A different fridge purchase was then necessary with a further...

Product reviews

Date of purchase: 08/01/2010

0

TC

Trusted Customer

Feefo Verified

Edinburgh

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 14/12/2009

0

TC

Trusted Customer

Feefo Verified

Cambridge

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 05/01/2010

0

Appliances Direct Reviews

Beko Built-in Fan Double OvenView product websiteGood Points: easy to use, nice to look at, easy to fit, efficient Improvement Points: none

Baumatic BO796SS Built-under Electric Fan Double Oven in Stainless SteelView product websiteGood Points: Large oven Having two grill pans is great... especially as they fit into the oven without being on a shelf Improvement Points: The oven shelves don't fit onto all the levels of the...Read more

Baumatic BDI631 Standard Fully Integrated DishwashersView product websiteGood Points: no more washing up, brilliant appliance. Improvement Points: No bad points

Neff D2654X0GB 60cm Integrated Cooker Hood Silver MetallicView product websiteGood Points: Very effective Improvement Points: Rather noisy at full speed

Baumatic Built-in Undercounter Larder FridgeView product websiteGood Points: Value for money appeared to be good re size and integrated door. Improvement Points: The inerior design is absolutely unbelievably flawed. The internal framework is built in front of...Read more

Baumatic 90 cm Gas Range CookerView product websiteGood Points: Good size. Good layout of burners and well spaced out. Nice looking cooker. Improvement Points: First time we have had a stainless steel cooker so didn't realise that we would be...Read more

CDA Integrated Fridge FreezerView product websiteGood Points: Looks a good construction and build quality Improvement Points: No separate temperature setting for freezer

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