How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Appliances Direct Reviews

http://www.appliancesdirect.co.uk/

EXCELLENT

75%

service satisfaction

89%

delivery satisfaction

90%

recommends

Service

4.5

Product

4.6

5,995

1,000

272

163

508

7,938

ratings over the past year

Displaying all 290,021 reviews

Trusted Customer

Feefo Verified

Stoke

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

contacted customer service to make sure it was black

Product reviews

Date of purchase: 31/12/2009

Trusted Customer

Feefo Verified

16 years ago

Overall Dissatisfied

Does not recommend

Date of purchase: 01/12/2009

Trusted Customer

Feefo Verified

Leamington Spa

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 11/01/2010

Trusted Customer

Feefo Verified

Laindon Essex

16 years ago

Overall Dissatisfied

Dissatisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

The first unit turned up smashed, once customer services got the story they were quick…

The first unit turned up smashed, once customer services got the story they were quick to send out another - this would prompt me to use them again - customer service is all important!

Product reviews

Date of purchase: 10/11/2009

Trusted Customer

Feefo Verified

Mansfield

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 11/01/2010

Trusted Customer

Feefo Verified

Elrig, Newton Stuart

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

I regularly surf the net looking fot things for the future. I came accross your site…

I regularly surf the net looking fot things for the future. I came accross your site during one of those surfing moments and bookmarked the site. Obviously there were items I had to get from other...

Product reviews

Date of purchase: 09/12/2009

Trusted Customer

Feefo Verified

Glenrothes

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 06/01/2010

Trusted Customer

Feefo Verified

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 31/12/2009

Trusted Customer

Feefo Verified

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 07/01/2010

Trusted Customer

Feefo Verified

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

The web site could be clearer on whether the product has to be hard wired…

The web site could be clearer on whether the product has to be hard wired by an electrcitian or whether the product is supplied with a 3 pin plug. I had to find an electritian at 5.30pm on the 23rd...

Product reviews

Date of purchase: 17/12/2009

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Appliances Direct Reviews

Smeg DFC410BK 45cm Freestanding Slimline DishwasherView product websiteGood Points: Looks really good. Problem in the beginning understanding setting the was cycle you have to let the button bleep twice we thought it was broke. Superb cleaning this is my 4th...Read more

LG Side By Side Fridge Freezer in Brushed Steel - While Stocks LastView product websiteGood Points: This LG side by side fridge freezer is an extremely nice looking one and benefits from a finish to the doors that does not show finger prints - a huge bonus. There are plenty of storage...Read more

Neff Domino Wok BurnerView product websiteGood Points: This is a fantastic unit which looks awesome, is very controllable & can get a pan very hot very quickly when required. As a domino you can mix & match your cooking area so I have a two...Read more

Baumatic 90 cm Chimney HoodView product website

Beko Freestanding 183cm High Frost Free Fridge FreezerView product websiteGood Points: Price: Colour: Fits in with my new kitchen: Speaks to me whilst reading my news paper, i.e. makes soothing noises from the motor. Very good storagein the fridge and the freezer. Well...Read more

In Sink Erator Waste Disposal UnitView product websiteGood Points: easy to fit, clear instructions. No problems Improvement Points: None

DUCO4SS Smeg 60cm Electric Built Under Double OvenView product website

Beko OIF22100X Electric Built-in Single Fan Oven - Stainless SteelView product websiteGood Points: Simple to use Improvement Points: None yet

Electrolux Electric Built In Single Oven in Stainless steelView product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?