How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Appliances Direct Reviews

http://www.appliancesdirect.co.uk/

EXCELLENT

74%

service satisfaction

89%

delivery satisfaction

89%

recommends

Service

4.5

Product

4.5

5,941

1,039

296

160

537

7,973

ratings over the past year

Displaying all 293,097 reviews

Trusted Customer

Feefo Verified

10 days ago

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 06/09/2026

Len

Feefo Verified

GBR

10 days ago

Satisfied with delivery

Recommends

What Len said about Appliances Direct:

Poor delivery guys just wanted to give up rather than deliver

Product reviews

Date of purchase: 06/09/2026

Trusted Customer

Feefo Verified

10 days ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 02/09/2026

Trusted Customer

Feefo Verified

11 days ago

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

No problems at all

Product reviews

Date of purchase: 05/09/2026

Antonio Almeida

Feefo Verified

GBR

11 days ago

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 02/09/2026

Trusted Customer

Feefo Verified

11 days ago

Dissatisfied with service

Dissatisfied with delivery

Does not recommend

I would never order from this company.i ordered five items with a delivery date given 14sept. This was put back each weak and the cooker I ordered was given a new date for the 5th oct. I cancelled...

Trusted Customer

11 days ago

Product reviews

Date of purchase: 27/08/2026

Julie Whalley

Feefo Verified

GBR

11 days ago

Satisfied with delivery

Recommends

What Julie Whalley said about Appliances Direct:

Great company. Delivered when they said. Kept well informed. Would highly recommend them.

Julie Whalley

11 days ago

Product reviews

Date of purchase: 05/09/2026

Trusted Customer

Feefo Verified

GBR

11 days ago

Dissatisfied with service

Dissatisfied with delivery

Does not recommend

What Trusted Customer said about Appliances Direct:

Customer service very unhelpful. I was passed onto the Resolution Centre with Buy It Direct who were even worse. I never dealt with the same person twice and often my previous emails had evidently...

Date of purchase: 01/09/2026

Trusted Customer

Feefo Verified

11 days ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 25/08/2026

Dave

Feefo Verified

GBR

11 days ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 01/09/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Appliances Direct Reviews

electriQ 60cm Electric Cooker with Sealed Plate Hob - WhiteMore reviews of this productView product website

Bosch Series 2 305 Litre 60/40 Freestanding Fridge Freezer - WhiteMore reviews of this productView product websiteGreat product could be cheeper

White Wall-Mounted Electric Smart Fire Place with Surround - 52 Inch - AmberGloMore reviews of this productView product websiteNot as good it made out to be

Samsung UE50U8020FKXXU 50 Crystal UHD 4K Ultra HD HDR Smart TV with Tizen OSMore reviews of this productView product websiteGood be better and cost less

electriQ XL Mini Table Top Dishwasher - SilverMore reviews of this productView product website

Bosch Series 2 HHF113BR0B Electric Single Oven - Stainless SteelMore reviews of this productView product websiteSo far great machine

electriQ 60cm Electric Induction Cooker - BlackMore reviews of this productView product website

Rangemaster Atlantic Quad 1.5 Bowl Undermount Stainless Steel Kitchen SinkMore reviews of this productView product websiteThe rangemaster bowl was of good quality

electriQ 10L 1500W Catering Urn - Stainless SteelMore reviews of this productView product websiteGreat item, works as described , good value. Highly recommended 👍

Black Cloakroom Mono Basin Mixer Tap - WaveMore reviews of this productView product websiteExactly as advertised good product and good price

electriQ 272 Litre Frost Free Freestanding Upright Freezer - WhiteMore reviews of this productView product websiteI was a little disappointed that the bottom two departments are only 2 star, otherwise I would have given top marks

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?