How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Appliances Direct Reviews

http://www.appliancesdirect.co.uk/

EXCELLENT

74%

service satisfaction

89%

delivery satisfaction

89%

recommends

Service

4.5

Product

4.5

5,941

1,038

296

160

537

7,972

ratings over the past year

Displaying all 293,096 reviews

Trusted Customer

Feefo Verified

7 days ago

Satisfied with delivery

Recommends

Very easy to use website. Good selection of products at varied price points. Delivery was quick and we were well informed along the way One man delivery which concerned us for his wellbeing although...

Product reviews

Date of purchase: 06/09/2026

Maria

Feefo Verified

7 days ago

Satisfied with delivery

Recommends

What Maria said about Appliances Direct:

Quick and prompt service excellent communication cant fault anything highly recommend.

Product reviews

Date of purchase: 09/09/2026

Trusted Customer

Feefo Verified

7 days ago

Satisfied with delivery

Recommends

Excellent company

Product reviews

Date of purchase: 09/09/2026

Simon B.

Feefo Verified

GBR

8 days ago

Satisfied with service

Satisfied with delivery

Recommends

What Simon B. said about Appliances Direct:

Everything arrived a week before the installation, so if there were any faults they could be sorted before the engineer arrived. John who I liaised with at Customer Services was very responsive and...

Product reviews

Date of purchase: 04/09/2026

Trusted Customer

Feefo Verified

GBR

7 days ago

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

Nothing wrong.

Product reviews

Date of purchase: 23/06/2026

Trusted Customer

Feefo Verified

GBR

8 days ago

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

the website is very easy to navigate and the refurbished section is very much needed in this economy as it helps to save a few pounds.

Product reviews

Date of purchase: 08/09/2026

Frances

Feefo Verified

GBR

8 days ago

Satisfied with service

Satisfied with delivery

Does not recommend

What Frances said about Appliances Direct:

Very poorly drawn and printed installation instructions, showing two brackets when only one was mentioned in the parts list and only one was sent. They said they had nothing to do with instructions,...

Product reviews

Date of purchase: 08/09/2026

Mary Lavery

Feefo Verified

GBR

8 days ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 08/09/2026

Trusted Customer karen

Feefo Verified

GBR

8 days ago

Satisfied with delivery

Recommends

What Trusted Customer karen said about Appliances Direct:

very good communication and delivered as promised, nice delivery lads too

Product reviews

Date of purchase: 04/09/2026

Trusted Customer

Feefo Verified

8 days ago

Satisfied with delivery

Recommends

I found appliances direct easy to deal with. I had no reason to contact customer services as ordering online was simple. Delivery date was chosen by me and the delivery company used delivered when...

Product reviews

Date of purchase: 04/09/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Appliances Direct Reviews

Russell Hobbs 65 Litre Table Top Fridge - BlackMore reviews of this productView product websiteBrilliant little fridge holds so much ideal for small spaces and one person. Excellent purchase very 😊

Bosch Series 4 75cm 5 Burner Gas Hob - Stainless SteelMore reviews of this productView product websiteExcellent product

Bosch Series 2 HHF113BR0B Electric Single Oven - Stainless SteelMore reviews of this productView product websiteExcellent product

electriQ Air Conditioner Wall Mount Brackets - Up to 90kg - 9000-24000 BTUMore reviews of this productView product websiteThey do the job well.

Beko 90cm Dual Fuel Range Cooker - Stainless SteelMore reviews of this productView product websitethis is the ideal cooker for a growing family. very easy to use and the extra oven design is brilliant as you can cook many items at the same time. this A1.

electriQ Carbon Filter Twin Pack for Selected Curved Chimney HoodsMore reviews of this productView product websiteVery noisy even on first setting. We have asked electrician to return to see if fan blades are damaged or if fan motor is loose.

electriQ 60cm Touch Control Slimline Chimney Hood - Stainless SteelMore reviews of this productView product websiteVery noisy even on lowest setting. Only just installed - we have asked the electrician to return to check if the fan blade is damaged or the motor loose.

AEG 6000 Series 81 Litre Under Counter Freestanding Freezer - WhiteMore reviews of this productView product websiteThe drawers are really deep and hold more than the last freezer I had which had 4 drawers

Hotpoint 144 Litre Integrated Under Counter FridgeMore reviews of this productView product websiteWould have liked an extra shelf which would have given it even more capacity, maybe a bi noisy, but we haven't attached the door yet so maybe that's why

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?