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Andertons Music Co. Reviews | Customer Service Reviews for https://www.feefo.com/reviews/andertons-music | Feefo

147,254 out of 147,250 reviews

Trusted Customer

Feefo Verified

14 years ago

However, it seemed to be far from straight-forward trying to change delivery time. I could…

However, it seemed to be far from straight-forward trying to change delivery time. I could only get access to the UPS website at a late stage and it really wasn't obvious how to request a change at...

Date of purchase: 14/10/2011

Trusted Customer

Feefo Verified

14 years ago

all good

Date of purchase: 24/08/2011

Trusted Customer

Feefo Verified

14 years ago

Great service!

Date of purchase: 24/08/2011

Trusted Customer

Feefo Verified

14 years ago

The ordering of my apple mac computer was easy as was organising the finance. An…

The ordering of my apple mac computer was easy as was organising the finance. An excellent service that I have recommended to family and friends.

Date of purchase: 16/09/2011

Trusted Customer

Feefo Verified

14 years ago

Good service

Date of purchase: 15/10/2011

Trusted Customer

Feefo Verified

14 years ago

I am completely happy with Andertons! :)

Date of purchase: 05/09/2011

Trusted Customer

Feefo Verified

14 years ago

Very helpful and friendly staff, a pleasure to deal with

Date of purchase: 07/10/2011

Trusted Customer

Feefo Verified

14 years ago

No problems. An excellent price, delivered very quickly

Date of purchase: 20/08/2011

Trusted Customer

Feefo Verified

14 years ago

great product, but one big issue - called to create my own specs, they put…

great product, but one big issue - called to create my own specs, they put it on the website advertised as next day delivery. in reality because i created my own specs, it has to be manufactured and...

Andertons Music

Andertons Music Co.

14 years ago

Thank you, sir for your feedback. We will make sure that build-to-order Apple products are not advertised as available for next day delivery in the future as we accept that this is not possible. Lee Anderton Managing Partner

Date of purchase: 11/08/2011

Trusted Customer

Feefo Verified

14 years ago

i had to order by phone because the online system didnt work with my reward points.…

i had to order by phone because the online system didnt work with my reward points. I asked for one of these, but received two... so an extra amount of reward points were used up. Just a bit of a...

Andertons Music

Andertons Music Co.

14 years ago

Thanks for taking the time to provide us with feedback. We're sorry for the mistake on this order. We are aware that some customers have had problems redeeming loyalty points online when the points were awarded in store and vice versa. We are working on getting this fixed as soon as possible. Lee Anderton Managing Partner

Date of purchase: 26/08/2011