Excellent from Paul Bahn and Ms Johnstone. Need to improve management
They need much better customer service at the NYC office as well as the central office in Europe
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Trusted Customer
Andante Travels Verified
8 years ago
Excellent tour
Excellent tour. If you love trampling over ruins and learning how people used to live this is for you. Well thought out itineraries. Tour guides have a wealth of knowledge. Hotel and food amazing.
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Trusted Customer
Andante Travels Verified
8 years ago
I enjoyed the holiday very much and would recommend the experience.
The tour Rock Art of Altamira was excellent but the administration in the office was slipshod with quite a few mistakes regarding travel information.
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Trusted Customer
Andante Travels Verified
8 years ago
Whole tour well designed and coped with last minute changes. Would prefer not to travel from Stansted personally for the distance and travel involved for me to get there.
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Trusted Customer
Andante Travels Verified
8 years ago
The experience worked exactly as advertised and during the whole holiday we were able to relax in the comfortable knowledge that the days would be full of interest.
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Trusted Customer
Andante Travels Verified
8 years ago
Organise interesting tours, especially for the rock art.
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Trusted Customer
Andante Travels Verified
8 years ago
Fantastic sights enhanced by knowledgeable guides in good company.
Well chosen subject matter.
Excellent professional guides on tour.
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Trusted Customer
Andante Travels Verified
8 years ago
A memorable trip with added luxury!
I initially thought the tour was on the expensive side but when I realised that absolutely everything was inclusive and of a very high standard I was very happy with the experience. I will definitely...
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Trusted Customer
Andante Travels Verified
8 years ago
We especially like the chance to visit 'off the beaten track' archaeological/historical sites, sometimes with special access, accompanied by proven experts in the subject.
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Trusted Customer
Andante Travels Verified
8 years ago
The office service is reflected in my overall score, as the first point of contact , the standard has deteriorated from what was an excellent service.
Customer Care Team
Andante Travels
8 years ago
I am very sorry to hear that our customer service has deteriorated from the previous level of service you experienced. Please do feel free to call me and discuss this as I would be most interested to hear your views. Alexandra Casey, Head of Customer Experience.
Founded over 30 years ago, Andante Travels has grown to become one of the world’s leading providers of archaeological holidays. From Pompeii, to Petra; from the Great Wall of China, to the Viking long halls of Denmark, there are very few corners of the ancient world left unexplored by Andante travellers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded over 30 years ago, Andante Travels has grown to become one of the world’s leading providers of archaeological holidays. From Pompeii, to Petra; from the Great Wall of China, to the Viking long halls of Denmark, there are very few corners of the ancient world left unexplored by Andante travellers.