How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Andante Travels Reviews

https://www.andantetravels.co.uk/

EXCEPTIONAL

Expert-Led Archaeological Tours.

Service

4.8

203

242

ratings over the past year

Displaying all 2,425 reviews

Trusted Customer

Andante Travels Verified

7 years ago

Some good things and some need attention

I have said all that in questionnnaire. better hotel, better tour management and much better food

Customer Care Team

Andante Travels

7 years ago

I am sorry to hear your feedback. If you would care to call me we can discuss what the issues were and how we can have an opportunity to put this right. Alexandra Casey - Head of Customer Experience

Trusted Customer

Andante Travels Verified

7 years ago

Information prior to travel was good. The tour itself went very smoothly, it was full of interest and full on. The hotels and meals were excellent. A very fine holiday with enormous interest.

Trusted Customer

Andante Travels Verified

7 years ago

Basically we find them good or better in all aspects re our holidays with them

Trusted Customer

Andante Travels Verified

7 years ago

Provide everything you need for a wonderful trip.

Excellent office based service, well-planned itineraries, interesting and comfortable hotels and excellent guides, tours managers and coach companies. It's has always been a pleasure to travel with...

Trusted Customer

Andante Travels Verified

7 years ago

a good break from B****** and the UK.....

excellent guide, competent manager, generally a good programme and well paced (although some days very long)., interesting sites

Trusted Customer

Andante Travels Verified

7 years ago

well organised, hotel had some water problems

Trusted Customer

Andante Travels Verified

7 years ago

Generally very good service

Trusted Customer

Andante Travels Verified

7 years ago

Opportunity missed compared to out Adante trip to Pompeii.

Better tour plan and use of expert. Better logistics. Quality not quantity of food, especially lunches.Parador awful.

Customer Care Team

Andante Travels

7 years ago

Thank you for your review and I am sorry that you weren't happy with the tour. I would be very keen to learn more about your experience so that we can learn from this. Alexandra Casey, Head of Customer Experience.

Trusted Customer

Andante Travels Verified

7 years ago

Generally very good

Andante have some attractive tours and their people are generally very helpful. They are certainly one of the better upmarket operators and have a lot of repeat custom. . If they do a tour you like...