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Andante Travels Reviews | {{merchantUrl}} reviews

Displaying all 2,425 reviews

Jane and John

Andante Travels Verified

Scottish Borders

6 years ago

What Jane and John said about Andante Travels:

New experiences with a small group, explore and learn in comfort.

I would recommend Andante to my friends. Especially if they wanted a well organised holiday where they wanted to enjoy an informative expert guide with a like minded small group of guests. At the...

Trusted Customer

Andante Travels Verified

6 years ago

The trip was very much as described in the brochure, well organised and highly informative.

Trusted Customer

Andante Travels Verified

6 years ago

The service in the office and on the tour was excellent.

Trusted Customer

Andante Travels Verified

7 years ago

We have travelled with them for many years. Service is usually good, though the attention to detail is not as careful as it used to be.

Trusted Customer

Andante Travels Verified

7 years ago

Poor value for money.

Details given in questionnaire just completed.

Customer Care Team

Andante Travels

7 years ago

Hello, given that these reviews are anonymous, I would very much like to learn which tour this was and your views on why it was poor value for money. We get many responses every day to a range of our tours and are keen to try and put things right where possible. If you are able to contact us and do so, I would really appreciate it. Alexandra Casey Head of Customer Experience.

Trusted Customer

Andante Travels Verified

7 years ago

AS put in survey-I think the tours are very good, interesting places, excellent lecturer and nice people

Andante Travels Customer

Andante Travels Verified

7 years ago

What Andante Travels Customer said about Andante Travels:

Advertised tour leader was replaced with a substitute at the last minute

Andante needs to put in place arrangements to ensure they deliver consistently high quality tours, including where the guide lecturer becomes unavailable at short notice. At a minimum, guide...

Customer Care Team

Andante Travels

7 years ago

Thank you for your review. I have been in touch with all of the participants on this tour and the matter has now been resolved. Please do contact me if you feel that you require any further feedback or you have any questions. Alex Casey - Head of Customer Experience

Andante Travels Customer

Andante Travels Verified

7 years ago

What Andante Travels Customer said about Andante Travels:

Their standards have dropped but their price have not.

Customer Care Team

Andante Travels

7 years ago

I would be pleased to discuss this with you at your convenience if you would care to give me a call - Alexandra Casey, Head of Customer Experience. 01722 713818

Andante Travels Customer

Andante Travels Verified

7 years ago

What Andante Travels Customer said about Andante Travels:

Disappointing.

Our archaeologist for Prehistoric Ireland canceled at the last minute and the replacement guide was not an expert on the period (although she tried her best).

Customer Care Team

Andante Travels

7 years ago

Thank you for your review. We have been in contact with all participants on this trip and concluded this matter. If you have any further feedback or you would like to discuss further, please do feel free to contact me . Alexandra Casey - Head of Customer Experience. Andante Travels

Andante Travels Customer

Andante Travels Verified

7 years ago