Holiday on offer is good. Booking not good - cannot pay over phone without paying the whole amount. Itinerary not clear.
Rachel
American Sky
4 years ago
Thank you for your comments, we are sorry to hear that you are not happy with our payment practices. For our customers absolute security we no longer take card details over the phone. This is part of our payment agreement with our merchant services provider. For this holiday type, payment in full was required for seats to be booked as your tickets need issuing and we have to pay our suppliers immediately.
With regards to our itinerary lay out, please contact us directly, our team will be happy to assist you and your feedback is very welcome.
We are nonetheless pleased to have looked after you and we hope you have a fabulous holiday. Thank you very much booking with us.
Fantastic customer service.
American Sky dealt with all my queries that I had and the communication I had with them via email was always an instant response.
My booking was so easy and...
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Date of purchase: 11/11/2021
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Bethany Linsley
Feefo Verified
4 years ago
What Bethany Linsley said about American Sky:
Very attentive. Quick to respond. Easy to work with and change my holiday itinery in line with what I suggested. Good service
They are very very friendly and helpful. Happy to help with all my questions
Date of purchase: 07/10/2021
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Sarah Leigh Esson
Feefo Verified
6 years ago
What Sarah Leigh Esson said about American Sky:
Allan was amazing at helping us pick our holiday, he even changed one of our hotels without any hassle. Would definitely book with them again 😊 I had contacted a few travel agents and Allan was the...
we were very pleased with Kim Paskin and her knowledge of the various areas we looked and booked in America. We got a number of different quotes and altered flights and nights a few times. Nothing...
We’ve been traveling with American Sky for at least 7 years and the service provided never disappoints. We always tailor our holidays to suit our needs while respecting and following the experience...
Experts in booking escorted tours, city breaks, beach holidays, self-drives and so much more, we can find the perfect American holiday experience for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Experts in booking escorted tours, city breaks, beach holidays, self-drives and so much more, we can find the perfect American holiday experience for you.