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Ambassador Cruise Line Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

DL

D Lloyd

Feefo Verified

London

4 years ago

What D Lloyd said about Ambassador Cruise Line:

Helpful on the phone

The first booking was done online. I did not originally get a confirmation so I booked a second by mistake but I called the next day and they were very helpful and sorted it for me. I made a booking...

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Product reviews

Date of purchase: 10/09/2021

0

MM

Margaret Mortlock

Feefo Verified

Reading

4 years ago

What Margaret Mortlock said about Ambassador Cruise Line:

Excellent booking process

Booking with the Ambassador Cruise Line was easy and straightforward. Setting up your account is again straightforward and allows you to look at your forthcoming trip

Sarah Partridge

Ambassador Cruise Line

4 years ago

Many thanks for your positive comments. We are pleased that you found our booking process easy and straightforward. We look forward to welcoming you onboard soon.

Product reviews

Date of purchase: 16/08/2021

0

Trusted Customer

Feefo Verified

4 years ago

Great cruise line close to home

Great service friendly staff defibatelt recommended

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Product reviews

Date of purchase: 24/06/2021

0

Trusted Customer

Feefo Verified

4 years ago

Welcome short break with Ambassador!

Very helpful with explaining choice of cabins. Made note when I asked for cabin near our friends who are booked in cabin 5108. They were unable to give me my cabin number. Also I didn’t know who...

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Trusted Customer

4 years ago

Thank you for your reply to my comments. We are looking forward to our Hamburg cruise with you.

Date of purchase: 04/02/2022

0

Trusted Customer

Feefo Verified

4 years ago

The booking process was quite simple and straight forward.I didn’t realise you could book transport direct though until a cruise agent Julie Baker advise me about it and even though I messed it up...

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon

Trusted Customer

4 years ago

After my comment We had a reply which satisfied us .

Product reviews

Date of purchase: 05/08/2021

0

GL

Graham Livesey

Feefo Verified

Stockport

4 years ago

What Graham Livesey said about Ambassador Cruise Line:

The telephone booking system was excellent!

I booked my first cruise by telephone. The operator was very helpful and went through the procedure clearly. At a later date I received a health questionnaire which initially was easy to complete but...

Sarah Partridge

Ambassador Cruise Line

4 years ago

Many thanks for your positive comments. We are pleased that you found our booking process excellent. We look forward to welcoming you onboard soon.

GL

Graham Livesey

4 years ago

Will you be addressing the issue raised regarding the submission of the health questionnaire on the computer?

Sarah Partridge

Ambassador Cruise Line

4 years ago

We are taking all feedback onboard and we will be looking at making all forms to be filled in online as simple as possible for the future, if we can be of any further assistance please do let us know.

Product reviews

Date of purchase: 20/07/2021

0

AA

Anthony Ayres

Feefo Verified

4 years ago

What Anthony Ayres said about Ambassador Cruise Line:

Great customer service

The staff are very helpful and knowledgeable, able to give answers with out any fuss.

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

AA

Anthony Ayres

4 years ago

Great knowledgeable staff 👍👍👍👍👍

Product reviews

Date of purchase: 24/06/2021

0

DL

David Lowing

Feefo Verified

4 years ago

What David Lowing said about Ambassador Cruise Line:

Staff were friendly as well as being very professional and knowledgeable made the whole experience stress free

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon

Product reviews

Date of purchase: 25/06/2021

0

Trusted Customer

Feefo Verified

4 years ago

Did the booking online, so no contact with staff!! Online process worked well. New company, time will tell!! Good to review processes and always keep the customer in the loop.

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon

Date of purchase: 04/07/2021

0

PB

Patricia Balcombe

Feefo Verified

Braintree

4 years ago

What Patricia Balcombe said about Ambassador Cruise Line:

Friendly efficient staff.. easy booking

Easy booking online.

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon

Product reviews

Date of purchase: 30/11/2021

0

Ambassador Cruise Line Reviews

British Isles DiscoveryMore reviews of this product (32)View product websiteThey sorted out the online double booking for me straight away

Baltic Treasures & St. PetersburgMore reviews of this product (29)View product websiteThe booking support is excellent and saves you time if you are unsure what type of accommodation you are looking for. Very professional

Majestic Easter FjordlandMore reviews of this product (31)View product websiteGreat value and choice of cabin and drink packages

Majestic Easter FjordlandMore reviews of this product (31)View product websiteAs before impressed by staff

Maiden Voyage to HamburgMore reviews of this product (63)View product websiteSee previous comments made. However the issue regarding the submission of the health questionnaire needs addressing.

Maiden Voyage to HamburgMore reviews of this product (63)View product websiteGreat customer service, very knowledgable

Majestic Easter FjordlandMore reviews of this product (31)View product website

Majestic Easter FjordlandMore reviews of this product (31)View product website

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