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Ambassador Cruise Line Reviews

Rated
Exceptional

A new British cruise line for a new era. We are Ambassador, where your next journey of exploration begins.

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

2,177

438

81

36

44

2,776

ratings over the past year

Displaying all 7,784 reviews
Trusted Customer
10 hours ago
Date of purchase: 16/06/2025
Cruise booking experience for 2026
It did what it said on the packet!! Sailing from Liverpool was a big plus for us The systems seem to work as they should We won't know more until nearer our departure in June 2026
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Trusted Customer
10 hours ago
Date of purchase: 17/06/2025
Excellent service Kerry was so helpful and understood my needs. Things went smoothly.
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Trusted Customer
10 hours ago
Date of purchase: 20/06/2025
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Andrew Baxendale
Newton Stewart
10 hours ago
Date of purchase: 16/06/2025
What Andrew Baxendale said about Ambassador Cruise Line:
Excellent
Excellent customer service. Very professional and informative
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Trusted Customer
11 hours ago
Date of purchase: 16/06/2025
Last minute booking
I booked last minute as I was hoping that there might be some discount available as a last minute deal. Sadly this wasn’t an option and the person I spoke to on the phone (to try and negotiate a...

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Trusted Customer
11 hours ago
Date of purchase: 20/06/2025
Very good service
Very good service u to now
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Stephen Rees
Darwen
23 hours ago
Date of purchase: 19/06/2025
What Stephen Rees said about Ambassador Cruise Line:
Booking process was quick and easy
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Trusted Customer
1 day ago
Date of purchase: 19/06/2025
Hope it gets better. Disappointing.
1st cabin option got booked by someone else despite it being offered and allocated to me. Alternative was right beside a night club entrance. I’m 80+ . Don’t need footfall all the night time. Had to...

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Barry Haskin
Washington
1 day ago
Date of purchase: 16/06/2025
What Barry Haskin said about Ambassador Cruise Line:
Book this or you will be disappointed
Love the professional and yet friendly staff. The waiting staff onboard get to know you in an instant. Within 2 days drinks appeared before orders were put in (when in our favourite deck area).
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Trusted Customer
1 day ago
Date of purchase: 18/06/2025
Answered all our questions and made the booking professionally.
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About Ambassador Cruise Line
Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.
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8th Floor Becket House, 36 Old Jewry, London, City of London, EC2R 8DD, United Kingdom
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About Ambassador Cruise Line
Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.