Alton Towers Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
10 years ago
simple and efficient
Easy to navigate, quick transaction, informative at all stages.
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Trusted Customer
Feefo Verified
Bolton
10 years ago
What Trusted Customer said about Alton Towers Holidays:
excellent
Quick and easy.
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Trusted Customer
Feefo Verified
South Yorkshire
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Hotel booked!
Fantastic and easy to use site! Can't wait for our stay now... Website very insightful about each hotel and what they have to offer!
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Trusted Customer
Feefo Verified
Heath Hayes
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Fab customer service
After initial booking, had to ring to make a couple of amendments but carried out swiftly no problem
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Trusted Customer
Feefo Verified
10 years ago
Very easy
Very efficient and practical
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Trusted Customer
Feefo Verified
Felpham
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Very frustrating!
Very frustrating, kept saying it was unable to complete the booking or take the payment. Had to redo it about 9 times before I finally succeeded!!
Customer Care
Alton Towers Holidays
10 years ago
Hello there,
thanks for your feedback, we take on board all of our customers comments as we believe this helps us towards our development in the future!
I am ever so sorry to hear you were experiencing errors online, this should definitely not be the case. Sometimes when bookings don't go through straight away we do advise for you to research the break on a new tab as the session may have expired but if you had already done this then I am not sure as to why the booking would not go through.
It is great however to see you did manage to get something booked in!
Have a lovely time when you go later on in the year.
Best wishes,
Jamie
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Happy customer
So easy and straight forward to book.
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Trusted Customer
Feefo Verified
10 years ago
Difficult to access eg calendar
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Trusted Customer
Feefo Verified
Cambridge
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Great Service!
Absolutely great service until when it came to actually booking the trip, the website kept crashing. It is a very easy site to use and i would definitely recommend it and buy from here again.
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Trusted Customer
Feefo Verified
Wolverhampton
10 years ago
What Trusted Customer said about Alton Towers Holidays:
satisfied returning customer
We have been happy customer's of Alton towers for over 3 decades in all areas including ease of booking.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
