Alton Towers Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
the lady was lovely on the phone would book again with her sorry forgot her name
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Trusted Customer
Feefo Verified
10 years ago
Good, but could be expensive
Would have been expensive had we not found a discount code online. Originally was looking at the romantic rooms but the prices were extortionate! Would like to have seen more photos of the types of...
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Trusted Customer
Feefo Verified
yorkshire
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Could be better
Booked a sun promo special offer. Really hard to find on website, had to Google search to find link.
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Trusted Customer
Feefo Verified
Birmingham
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Fine but technology could be better
Website not entirely mobile friendly
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Trusted Customer
Feefo Verified
Middlesbrough
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Was easy to follow , quick booking , very good
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Trusted Customer
10 years ago
Hotel is fantastic for kids I definitely recommend this to anyone. There's so much to do for the kids not just in the park but the entertainment in the hotel is fantastic, the water park is amazing too. We will always make a trip here to Alton towers it is amazing !
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Trusted Customer
Feefo Verified
Wigan
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Easy enough but could be refined
Booking process is easy enough but website isn't as easy to use as I'd expect from a large company, especially on a tablet. Navigation can be difficult and specific short break details can be hard...
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Trusted Customer
Feefo Verified
Tring
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Fantastic hotel
Fantastic hotel, food, rooms , staff etc X so nice to be able to go to the park on the mono rail and back to hotel and not have to drive anywhere X definitely a lovely couple of days away with my 2...
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
website is not as clear as it could be and the restuarants are not clear either. Bookingwas fine just like other sites
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
Thanks for getting in touch with us to let us know of your experiences whilst booking your trip with Alton Towers Holidays.
I am sad to read that you found our website a little unclear, we do our very best in testing the site to ensure that it's always providing guests with the best possible booking experience. Although we understand that we are never perfect and always look to improve where we can.
Aside from this, we hope that you and your family have a wonderful time at the Alton Towers Resort.
Warmest regards,
Ben
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Trusted Customer
Feefo Verified
10 years ago
Very good service
Everything was done easily no complaints
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Trusted Customer
Feefo Verified
Staines-Upon-Thames
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Great service
Had to phone as there was nowhere to enter discount code online.The woman who handled the call was fantastic and very polite and helpful.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
